Director of Clinical Informatitics

Minimum Education
Master's Degree Master's or other advanced degree in nursing, clinical informatics, information systems, business or health care administration, or a related field. (Required)
Doctor of Philosophy (Ph.D.) DNP, PhD, or equivalent in a clinical or technology field such as nursing, clinical informatics, health care administration, or a related field is advantageous. (Preferred)

Minimum Work Experience
Minimum of seven years of clinical informatics practice, including recent use of Epic, preferably with direct Epic implementation experience. (Required)
Minimum of five years in direct patient care, with experience in pediatrics and academic health systems strongly preferred. (Required)
At least 3 years of leadership experience in clinical practice, clinical informatics, information technology, or other applicable role(s). (Required)

Required Licenses and Certifications
Registered Nurse Current and active RN or equivalent health care professional license. (Preferred)

This position requires that the appropriate Epic certification be successfully obtained and maintained for the assigned area of responsibility within 6 weeks of completing training, if not obtained prior to hire. 120 Days (Required)

Nursing informatics certification such as ANCC Informatics, CPHIMS, American Medical Informatics Association AHIC, or other formal education and training in clinical informatics. (Required)

Required Skills/Knowledge
Leadership: Proven ability to lead and inspire disparate stakeholders and align end users to achieve organizational goals.
Communication: Excellent executive presence and large group presentation and communication skills, able to convey complex technical concepts to non-technical audiences.
Interpersonal: Ability to work collaboratively in cross-functional teams and build strong relationships with clinical, operational, administrative, and technical stakeholders as well as executive leaders across clinical departments and business units.
Change Management: Knowledge of formal change management frameworks and demonstrated experience in real-world system updates and implementations.
Project Management: Mastery of project management methodologies, capable of handling multiple initiatives simultaneously, including overseeing successful and fast-paced implementations of enterprise software including the electronic health record.
Technical: Strong expertise in health information technology design, maintenance, and optimization, including electronic health records and other enterprise systems. Adept in all facets of interdisciplinary clinical workflows and health care operations, including revenue cycle, advanced analytics, and other business processes. Thought leader in emerging technologies including artificial intelligence.
Positive: Evangelizes clinical technology adoption and reimagines care processes to empower all nurses and allied health professionals to thrive.
Proactive: Takes initiative to solve problems pragmatically in partnership with organizational, departmental, and information services leaders.
Committed: Unwavering dedication to the vision for enterprise information services to support our mission and core values.
Collaborative: Servant leader with a team-based approach to communication, critical thinking, and solutioning.
Innovative: Ability to think creatively and develop forward-thinking system and process solutions.
Adaptable: Flexible and able to navigate complex and rapidly changing priorities and environments.
Empathetic: Understanding of challenges faced by healthcare professionals and commitment to supporting their success.

Functional Accountabilities
Strategic Leadership and Innovation

• Articulate and drive a strategic vision for clinical informatics aligned with organizational goals.

• Serve as the strategic liaison between medical, nursing, and allied health staff, clinical operations, and information services leaders and teams.

• Bridge the gap between clinical practice and technology by translating clinical requirements into technical specifications.

• Champion the design, implementation, and optimization of the Epic EHR and other clinical technology systems.

• Foster a culture of innovation, collaboration, and continuous improvement in clinical informatics to address clinical challenges.

• Advance emerging technologies including fostering responsible design, implemention, and evaluation of artificial intelligence and other automation tools embedded in clinical workflows.

• Maintain relationships with clinical technology vendors and strategic partners.

• Represent clinical informatics and the organization in regional and national health care forums, academic informatics societies, and health technology industry conferences, presenting and publishing nationally and teaching and mentoring trainees and colleagues.

Clinical Technology Transformation and Optimization

• Align people, processes, and technology to support evidence-based, efficient, and effective care delivery and operations.

• Guide workflow redesign and change management initiatives to enhance clinician experience and system usability.

• Work to integrate clinical decision support tools into the EHR to guide clinicians in making informed decisions.

• Act as a catalyst for change, promoting the adoption of new technologies and practices across disciplines.

• Analyze clinical workflows and redesign them to optimize patient safety, care coordination, and clinician efficiency.

Education, Engagement, and Governance

• Establish effective governance structures to support shared decision-making and informatics leadership across disciplines.

• Engage clinical education and technology training teams to ensure effective, efficient, and engaging training experiences in Epic and other clinical technologies used by health care professionals across the continuum of care.

• Develop and oversee an Epic clinician builder program for physicians, nurses, and allied health professionals.

• Build a pipeline of clinical informatics education and curate academic opportunities for students, trainees, and professionals.

Quality, Safety, and Compliance

• Promote standardization, clinical decision support tools, and advanced analytics to reduce harm and improve outcomes.

• Partner with clinical, quality/safety, and regulatory teams to ensure technology solutions support organizational compliance, continuous survey readiness, and adherence to high reliability principles.

• Maintain awareness of industry regulatory landscape and interpret them for integration into technology and clinical practice.

• Ensure clinical informatics practices align with professional standards, regulatory requirements, and organizational policies.

• Provide leadership and subject matter expertise in clinical technology downtime and disaster planning and recovery efforts.