Senior Network Engineer

Reporting to Manager, Systems Infrastructure, the Senior Network Engineer's role is to ensure the stable operation of the in-house network infrastructure. This includes planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links. You will also be responsible for all connections to external partners, such as trading partner networks that support file exchanges or access to approved external applications and systems. You will also analyze and resolve end user hardware and software computer problems and accurate fashion and provide end user training where required. Other responsibilities include management of vendors who provide services that integrate with SFHP network resources. Disaster recovery and high availability are expected network capabilities supported by the Senior Network Engineer.

Please note that while SFHP supports a hybrid work environment, you are required to be onsite and in-office a minimum of 4 days per month. This is a hybrid position, based in our Downtown San Francisco office.

Salary: $130,000 - $153,000 per year

WHAT YOU WILL DO:

Network Engineering

• Design and recommend infrastructure improvements for network systems.
• Own all network hardware and software components.
• Configure routers, switches, firewalls, and network appliances.
• Manage remote access solutions (VDI/VDA, VPN, RDP).
• Oversee data center racks, AC power, and cabling.
• Automate network processes and document procedures.
• Perform network design, capacity planning, and performance monitoring.
• Lead network improvements, upgrades, and repairs.
• Manage vendor relationships and service level agreements.
• Ensure network connectivity for all systems and external partners.
• Practice network asset management and maintain inventory documentation.

Security

• Manage security appliance policies (firewalls, gateways, sensors).
• Implement and maintain network security processes and reporting.
• Support and enhance security solutions (firewall, anti-virus, IDS/IPS, gateway filtering, MFA, web security).
• Participate in vulnerability assessments, penetration tests, and security audits.
• Maintain awareness of new security solutions, threats, and best practices.
• Assist in the development and maintenance of security policies, standards, and procedures.
• Collaborate with Lead security analysts and compliance teams on incident investigations and audits.

WHAT YOU WILL BRING:

• Bachelor's degree preferred (Information Technology, Computer Science, Cyber Security, or related field) or 4+ years of equivalent experience.
• 4+ years in network support and administration
• Cisco networking experience required
• Security certifications (CompTIA Security+, CISSP, CISM, CISA, GIAC, etc.) are a plus
• Microsoft and Cisco Certifications are a plus
• Experience with health care organization preferred

WHAT WE OFFER:

• Health Benefits
  
  
  
  • Medical: You'll have a choice of medical plans, including options from Kaiser and Blue Shield of California, heavily subsidized by SFHP.
  • Dental: You'll have a choice of a basic dental plan or an enhanced dental plan which includes orthodontic coverage.
  • Vision: Employee vision care coverage is available through Vision Service Plan (VSP).
  
  
  
  
• Retirement - Employer-matched CalPERS Pension and 401(a) plans, 457 Plan.
• Time off - 23 days of Paid Time Off (PTO) and 13 paid holidays.
• Professional development: Opportunities for tuition reimbursement, professional license/membership.

ABOUT SFHP:

Established in 1997, San Francisco Health Plan (SFHP) is an award-winning, managed care health plan whose mission is to provide affordable health care coverage to the underserved low and moderate-income residents in San Francisco County. SFHP is chosen by eight out of every ten San Francisco Medi-Cal managed care enrollees and its 175,000+ members have access to a full spectrum of medical services including preventive care, specialty care, hospitalization, prescription drugs, and family planning services.

San Francisco Health Plan is proud to be an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which our people processes are applied without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, or other protected characteristics.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Health Plan is an E-Verify participating employer.

Hiring priority will be given to candidates residing in the San Francisco Bay Area and California.

#LI-Hybrid

(Hybrid remote/in-office)

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