Key Account Director

Company Overview: Blue Yonder is a global leader in digital supply chain transformation, providing AI-embedded, interoperable supply chain solutions. The company's solutions span planning, execution, omnichannel commerce, and network design, enabling retailers, manufacturers, and logistics providers to optimize their supply chains for improved efficiency and profitability. Blue Yonder is committed to innovation, sustainability, and empowering every person and organization to fulfill their potential.

Position Overview: The Key Account Director at Blue Yonder will be responsible for overseeing the strategic management and growth of key customer accounts. This senior role requires a deep understanding of customer needs, a strategic approach to relationship management, and the ability to drive business growth through tailored solutions. The Key Account Director will serve as a primary contact for key clients, ensuring their satisfaction and long-term success while aligning Blue Yonder's offerings with their business objectives.

Key Responsibilities:

• Develop and maintain strategic relationships with key customer accounts.
• Serve as the primary contact for major clients, addressing their needs and offering solutions that align with Blue Yonder's product offerings.
• Identify and pursue new business opportunities within key accounts to achieve sales targets and growth objectives.
• Collaborate with internal teams, including product management, customer success, and technical support, to ensure the successful delivery and implementation of solutions.
• Conduct regular account reviews and performance assessments to understand client needs and identify areas for improvement.
• Stay informed about industry trends, market conditions, and competitive landscape to provide relevant insights and recommendations to customers.
• Prepare and deliver high-quality presentations, proposals, and reports to clients and internal stakeholders.

Technical Environment:

• Proficiency with CRM systems to manage client information and sales activities.
• Knowledge of supply chain management software and solutions, including AI and machine learning applications.
• Familiarity with data analysis tools and business intelligence platforms.

Qualifications:

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field.
• Minimum of 10 years of experience in key account management or sales, preferably in the technology or supply chain industry.
• Proven track record of managing large, complex accounts and achieving significant sales growth.
• Exceptional communication, negotiation, and relationship-building skills.
• Ability to work collaboratively across multiple departments and teams.
• Strategic thinking with the ability to identify and capitalize on growth opportunities.

Core Values:

• Innovation: Continuously seek new ways to enhance and deliver value to our customers.
• Customer Success: Prioritize customer satisfaction and long-term partnerships.
• Integrity: Conduct business with honesty, transparency, and ethical practices.
• Collaboration: Foster a collaborative environment that encourages teamwork and open communication.

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The salary range information provided, reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual salary will be commensurate with skills, experience, certifications or licenses and other relevant factors. In addition, this role will be eligible to participate in either the annual performance bonus or commission program, determined by the nature of the position.

At Blue Yonder, we care about the wellbeing of our employees and those most important to them. This is reflected in our robust benefits package and options that includes:

• Comprehensive Medical, Dental and Vision

• 401K with Matching

• Flexible Time Off

• Corporate Fitness Program

• A variety of voluntary benefits such as; Legal Plans, Accident and Hospital Indemnity, Pet Insurance and much more

At Blue Yonder, we are committed to a workplace that genuinely fosters inclusion and belonging in which everyone can share their unique voices and talents in a safe space. We continue to be guided by our core values and are proud of our diverse culture as an equal opportunity employer. We understand that your career search may look different than others, and embrace the professional, personal, educational, and volunteer opportunities through which people gain experience.

Our Values

If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success - and the success of our customers. Does your heart beat like ours? Find out here: Core Values

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.