Product Specialist - Medium Voltage Drives

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we'll give you what you need to make it happen. It won't always be easy, growing takes grit. But at ABB, you'll never run alone. Run what runs the world.

This Position reports to:

In this role, you will ensure superior customer experience by solving the most challenging issues from customer sites globally - during the whole product life cycle in ABB Motion High Power (System Drives).

The work model for the role is: Hybrid; New Berlin, WI

This role is contributing to the Motion High Power Division.

Your role and responsibilities:

• Lead technical investigations collaboratively and propose suitable solution packages. Communicate plans and progress effectively, and implement site solutions in a timely manner.

• Proactively and systematically prevent issues by applying learnings from customer sites and conducting data analysis across the installed base.

• Analyze monthly warranty reports for MV System Drives and collaborate with the global team to reduce field failures and increase product availability.

• Communicate product updates to Field Service teams in the field.

• Maintain and improve the data quality of the installed base to ensure greater transparency and more meaningful analytics.

• Enhance troubleshooting and decision-making through a data-driven approach.

• Simplify and optimize processes for internal and external collaboration.

• Collaborate with engineering, R&D, procurement, and global teams to align strategies and ensure quality.

Our Team Dynamics

Our teams support each other, collaborate, and never stop learning. Everyone brings something unique, and together we push ideas forward to solve real problems. Being part of our team means your work matters - because the progress we make here creates real impact out there.

Qualifications for the role

• Bachelor of Electrical or Electronics Engineering Degree required.

• 5+ years of experience with Power Electronics equipment, medium voltage drives is a plus.

• Experience in field service is a plus.

• Strong focus on safety practices and dedication to following all relevant workplace safety guidelines.

• Ability to prioritize your tasks correctly and to stay focused with resilience in a dynamic environment and ability to work independently.

• Motivation and passion for the position, a customer-centric and collaborative mindset.

• Strong problem-solving and good communication skills.

• Travel up to 10% required.

• Candidates must already have a work authorization that would permit them to work for ABB in the US.

What's in it for you?

We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.

All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.

For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.

Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.

ABB Benefit Summary for eligible US employees

Go to myBenefitsABB.com and click on "Candidate/Guest" to learn more

Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.

• Choice between two dental plan options: Core and Core Plus

• Vision benefit

• Company paid life insurance (2X base pay)

• Company paid AD&D (1X base pay)

• Voluntary life and AD&D - 100% employee paid up to maximums

• Short Term Disability - up to 26 weeks - Company paid

• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.

• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance

• Parental Leave - up to 6 weeks

• Employee Assistance Program

• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption

• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions

• Employee Stock Acquisition Plan (ESAP)

Time off

ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.

More about us

We are a global leader in high-power, high-performance motors, drives, generators, power conversion and packaged solutions. With decades of domain expertise, we deliver a world-class portfolio designed to power our customers' most demanding, mission-critical applications with unmatched reliability and efficiency.

We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.