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Document Imaging Analyst

Mass General Brigham (Enterprise Services)
United States, Massachusetts, Somerville
121 Inner Belt (Show on map)
Jan 23, 2026
Responsible for overseeing the document imaging process, ensuring the timely conversion of paper-based documents into electronic format while maintaining the integrity and accessibility of patient health information while adhering to regulatory requirements and departmental standards.
Essential Functions:
-Processes, prepares, sorts and scans medical record documents into the document management system within specified time frames while meeting productivity amp; accuracy expectations.
-Analyzes the patient health record to identify misfiled or mislabeled documents, making certain all documentation scanned belongs in the appropriate patient's medical record.
-Prepares batches of documents according to established prepping guidelines by capture class which includes proper use of scanning separator sheets, patient identifiers on each document and capture class for scanning into the electronic document management system.
-Scans and monitors the scanning process for misfed documents.
-Addresses and reports problems in a timely manner to the management team.
-Performs a quality assessment (QA) on all pages within a scanned batch making necessary edits before sending the batch to auto indexing in the document management system.
-Assists with storage of scanned documentation and eventual destruction, according to department retention guidelines.
-Assists the Central Record Control Center in regards to tracking and distributing paper charts ordered from off-site storage for individuals, auditors and research requestors.
-Facilitates the return of the paper charts back to off-site storage.

Education
High School Diploma or Equivalent required

Experience
Digital/Electronic Document Imaging Experience 1-2 years preferred or Medical Office/Hospital/Managed Care Experience 0-1 year preferred

Knowledge, Skills and Abilities
- Organized, detail oriented, and work well in time sensitive situations.
- Strong interpersonal and customer service skills.
- Excellent verbal and written communication skills are necessary.
- Able to work independently and in a group/team setting.
- Ability to perform repetitive tasks for extended periods of time while maintaining a high level of concentration.



  • M-F 8:00 AM - 4:30 PM EST schedule
  • Onsite position: 121 Inner Belt Road, Somerville, MA


Mass General Brigham Incorporated is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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