Security Officer - School Reception Desk

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - School Reception Desk in Chicago, IL, you will serve and safeguard clients in a range of industries such as Education, and more. As a Front Desk Officer at a dynamic higher education location, you will be the first friendly point of contact for students, faculty, and visitors. You will greet and direct guests, manage access procedures, answer calls, document security-related activity, and communicate quickly with site staff when concerns arise. Backed by Allied Universal's agile, reliable, innovative approach and caring, integrity-driven teamwork, you will help maintain an orderly environment.

Position Type: Full Time

Pay Rate: $20.40 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to students, staff, faculty, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Staff the front desk post to help monitor access to the location, greet and direct visitors, and support a professional first point of contact.
• Help manage visitor processing including sign-in procedures, issuing temporary badges when required, and communicating arrivals to designated contacts.
• Help verify identification, access permissions, and appointments per site policy, and refer access concerns to site leadership and/or Allied Universal supervision.
• Answer phones, route calls, and share site information as permitted, while maintaining awareness of security-related conditions in the lobby and reception area.
• Respond to incidents and critical situations in a calm, problem-solving manner, including activating notifications, contacting emergency services when directed, and assisting with evacuation or shelter directions as trained.
• Monitor alarms, cameras, and/or access control systems as assigned, document unusual activity, and escalate concerns through established channels.
• Maintain accurate logs and reports such as visitor activity, incident reports, shift pass-down notes, and key or credential accountability when applicable.
• Help coordinate deliveries, contractors, and service vendors by following check-in procedures, notifying the requesting department, and directing them to approved areas.
• Support property loss prevention and conduct-related concerns by observing and reporting suspicious behavior, policy violations, and/or unattended items to appropriate personnel.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.