Security Officer - School Main Office

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - School Main Office in Chicago, IL, you will serve and safeguard clients in a range of industries such as Education, and more. As a Front Desk Officer at a leading education location, you will be the welcoming first point of contact for students, faculty, staff, and visitors. You will manage access procedures, monitor entry activity, support incident reporting, and communicate clearly with campus partners to help reduce security-related concerns. With Allied Universal, you will bring an agile, reliable, and innovative mindset, deliver through teamwork, and act with integrity while putting people first.

Position Type: Full Time

Pay Rate: $20.40 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to students, faculty, staff, and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at an educational location.
• Staff the front desk area, greet and direct visitors, answer phones and/or respond to inquiries, and provide general information per site guidelines.
• Help to manage access to the facility by verifying identification, issuing visitor credentials, maintaining visitor logs, and coordinating sign-in and sign-out procedures.
• Monitor cameras, alarms, and access control systems from the front desk, and report unusual activity according to post orders.
• Respond to incidents and critical situations in a calm, problem-solving manner, including supporting medical response calls, fire alarms, and facility emergencies as directed by site procedures.
• Communicate with site contacts and Allied Universal leadership regarding security-related concerns, service requests, and incident notifications.
• Complete written and electronic reports such as incident reports, shift activity logs, and visitor documentation with clear, accurate details.
• Provide guidance on location policies such as prohibited items, after-hours access, and event check-in procedures, and assist with queue and lobby management as needed.
• Coordinate with local responders and/or campus personnel during incidents by providing directions, access support, and timely updates.
• Maintain a professional, customer-focused presence at the front desk, and help to promote a welcoming environment while supporting security-related operations.

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.