Technical Trainer - Fire Detection Systems

Build your best future with the Johnson Controls team

As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away!

What we offer:

• Competitive salary

• Paid vacation/holidays/sick time

• Comprehensive benefits package including 401K, medical, dental, and vision care

• On the job/cross training opportunities

• Encouraging and collaborative team environment

• Dedication to safety through our Zero Harm policy

What you will do:

The primary responsibility of this position is to deliver technical certification training programs for fire detection products in classroom, virtual or mobile settings to various student populations. This role will be based primarily at our JCI Training Institute Learning Center in Westford, Massachusetts.

How you will do it:

• Deliver certification-level instructor-led classes on the installation, programming, maintenance, and repair of Johnson Controls fire detection systems using various modalities, including virtual, in-person, and webinars.

• Design, develop, and facilitate webinars that complement instructor-led training topics.

• Qualify to deliver multiple product training curricula simultaneously.

• Document course enhancements based on feedback from customers and subject matter experts.

• Receive mentorship from experienced instructors in subject matter expertise, content creation, and course delivery techniques.

• Collaborate closely with the Fire Detection team and Lead Trainer to ensure quality and consistency throughout the course lifecycle.

• Be prepared for potential travel to other North American Learning Centers, which may be required for up to 20% of the time.

What we look for:

Required

• Strong communication, organizational, interpersonal, and presentation skills.

• Proficiency in Microsoft applications, particularly PowerPoint, Word, and Excel.

• Minimum of 3 years of directly relevant work experience.

• Proficiency in low voltage electronics, specifically power-limited 12V to 70V building systems.

Preferred

• Familiarity with Simplex ES fire detection systems.

• Experience in installation, service or inspections of Simplex fire products

• Vocational education, or 3 years of directly relevant work experience.

• Training Certifications in any Simplex fire panels a plus.

• Installation or service experience with fire detection, security, access control, or other low voltage systems.

• Experience in delivering training to end-user customers or peer mentoring.

This will be an onsite role at our Westford, MA training facility.