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Manager, Channel Analytics

Sonova USA, Inc.
paid holidays, tuition reimbursement, 401(k)
United States, Illinois, Aurora
750 North Commons Drive (Show on map)
Jan 24, 2026
Who we are

At Sonova, we envision a world where everyone can enjoy the delight of hearing. This vision inspires us and fuels our commitment to developing innovative solutions that improve hearing health and human connection - from personal audio devices and wireless communication systems to hearing aids and cochlear implants. We're dedicated to providing outstanding customer experiences through our global audiological care services, ensuring that everyone has the opportunity to engage fully with the world around them.

Guided by a culture of continuous improvement that fosters resilience and self-motivation, our team is united by a shared commitment to excellence and a deep sense of pride in our work, each of us playing a vital role in creating meaningful change,

Here you'll find a diverse range of opportunities that span both consumer and medical solutions and the freedom to shape your career while making an impact on the lives of others. Join us in our mission to create a more connected world, where every voice is heard and every story matters.



Aurora (IL), United States



Manager, Channel Analytics

Are you energized by turning complex data into clear insights that drive real business impact? We're looking for a Manager, Channel Analytics to lead a team of three Sales Analysts and elevate our sales reporting, performance visibility, and operational excellence. This role blends analytical leadership with hands-on sales operations, supporting our channel teams with the insights and tools they need to succeed.

Responsibilities:



  • Lead and mentor a team of Sales Analysts to deliver accurate, actionable sales reporting and insights.
  • Analyze sales performance across multiple data sources (SAP, BW, Salesforce) to identify trends and improvement opportunities.
  • Partner closely with sales channel leaders to understand market dynamics and communicate analytical findings.
  • Oversee monthly sales reporting for key stakeholders, including senior leadership.
  • Manage core sales operations functions such as territory planning, commission calculations, and quota management.
  • Drive continuous improvement in data integrity, reporting automation, dashboard/tool development, and business intelligence adoption.
  • Serve as the organization's analytics subject matter expert, collaborating with cross-functional teams to optimize sales processes.



More about you:



  • Bachelor's degree in Finance, Accounting, Economics, or Business Administration.
  • MBA or professional designation is a plus.
  • 7+ years of progressive experience in analytics, sales operations, or a related field.
  • Prior experience leading and mentoring a team is a plus.
  • Advanced Excel and PowerPoint skills, with experience in SAP, BW, Salesforce, Cognos, BusinessObjects, or similar tools considered an asset.
  • Strong analytical mindset paired with an insatiable curiosity to understand the "why."
  • Excellent presentation, interpersonal, influencing, and negotiation skills.
  • Ability to thrive in a fast-paced environment and manage multiple priorities.



A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova

Don't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you!

We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact mailto:wholesale.HR@sonova.com

What we offer:



  • Medical, dental and vision coverage*
  • Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
  • TeleHealth options
  • 401k plan with company match*
  • Company paid life/ad&d insurance

    • Additional supplemental life/ad&d coverage available


  • Company paid Short/Long-Term Disability coverage (STD/LTD)

    • STD LTD Buy-ups available


  • Accident/Hospital Indemnity coverage
  • Legal/ID Theft Assistance
  • PTO (or sick and vacation time), floating Diversity Day, & paid holidays*
  • Paid parental bonding leave
  • Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
  • Robust Internal Career Growth opportunities
  • Tuition reimbursement
  • Hearing aid discount for employees and family
  • Internal social recognition platform
  • D&I focused: D&I council and employee resource groups


*Plan rules/offerings dependent upon group Company/location.

This role's pay range is between: $88,000-$110,000 - 132,000. This role is also bonus eligible.

How we work:

At Sonova, we prioritize the well-being of our employees and foster an inclusive environment that promotes engagement and collaboration. Our team-customized hybrid work model empowers teams to balance individual needs with business goals, offering flexibility and individualized time management. We recognize the importance of life outside of work and strive to create a supportive and motivating workplace where innovation thrives.



Sonova is an equal opportunity employer.

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.


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