New

Medical Insurance Call Center- Kapolei - Weekly Pay- $20/hr

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Hawaii, Kapolei
Jan 24, 2026
Health Insurance Call Center Representative Pay: $20/hour Location: Kapolei or Ala Moana Schedule: Full-time, Monday-Friday (weekend/OT as needed) Position Summary We are seeking customer-focused Call Center Representatives to support a leading health insurance provider. This role involves handling inbound calls, assisting members with benefits questions, processing updates, and providing high-quality service in a fast-paced environment. Key Responsibilities * Answer inbound calls from members, providers, and partners regarding health plan benefits, eligibility, claims status, and coverage details. * Document call interactions accurately in the system. * Assist callers with plan changes, updating demographic information, and navigating online portals. * Research and resolve member issues using internal systems and resources. * Follow HIPAA guidelines and protect confidential health information. * Meet performance goals related to call quality, accuracy, and customer satisfaction. * Escalate complex issues to supervisors or specialized departments as needed. * Provide professional, empathetic, and solutionoriented service. Qualifications * Previous call center or customer service experience preferred * Prior experience in healthcare or health insurance * Strong communication and active listening skills. * Ability to navigate multiple computer systems and screens. * High attention to detail and accuracy. * Comfortable working in a fastpaced, metricsdriven environment. * High school diploma or equivalent required. Work Environment * On-site position at Kapolei or Ala Moana office. * Training provided. * Supportive team environment with opportunities for growth. Job Type & Location This is a Contract to Hire position based out of Kapolei, HI. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully onsite position in Kapolei,HI. Application DeadlineThis position is anticipated to close on Feb 5, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.