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Re Entry Case Manager - Field based in Louisville, KY and surrounding areas

UnitedHealth Group
401(k)
United States, Kentucky, Louisville
Jan 24, 2026

At UnitedHealthcare, we're simplifying the health care experience, creating healthier communities and removing barriers to quality care. The work you do here impacts the lives of millions of people for the better. Come build the health care system of tomorrow, making it more responsive, affordable and optimized. Ready to make a difference? Join us to start Caring. Connecting. Growing together

If you reside within the state of KY and locally to Louisville, KY, you will have the flexibility to work remotely* as you take on some tough challenges.

Primary Responsibilities:

  • Provide a complete continuum of quality care through close communication with members via phone, virtual, or in-person interaction
  • Assist members with the transition from a carceral facility back to the community via Health Assessment and Care Planning
  • Partner with care team (correctional facilities, community providers, internal staff) to complete care plans and warm handoff
  • Improve health and self-management of conditions
  • Reduce inappropriate emergency department utilization, preventable hospital readmissions, and reduction in recidivism
  • Provide member education on Medicaid benefits, treatment options, and comprehensive services
  • May participate in community events related to scope of work
  • Meet NCQA Population Health Management Standards
  • Meet state-specific contractual requirements related to the delivery of care management

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • BA/BS in social or behavioral sciences or closely related discipline
  • 1+ years of direct experience with justice-involved populations
  • Experience with Microsoft Excel, Microsoft Word (creating and editing documents) and Microsoft Outlook (send/receive emails)
  • Access to high-speed internet and dedicated workspace from home
  • Driver's License, access to reliable transportation, and the ability to travel up to 50% locally, to visit client and/or carceral sites within designated area
  • Reside in the state of Kentucky and locally to Louisville, KY

Preferred Qualifications:

  • Licensed clinician such as RN, LPN, LCSW/LPCC or MSW
  • Experience with members with substance use disorders and members with other complex or multiple chronic conditions
  • Case Management experience
  • Carceral facility experience
  • Medicaid, Medicare, Managed Care experience
  • Familiarity with the resources available in the local community
  • Home care / field-based case management

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $28.94 to $51.63 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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