GCC Program Sr. Manager and Consultant

We are seeking an experienced enterprise capability leader to serve as the Global Capability Center (GCC) Program Sr. Manager and Consultant responsible for GCC Strategy Execution and support of GCC Capability Expansion for the organization. GCC Capabilities for the organization reside in India and support Finance, Supply Chain, HR, and Technology functions.

This role is responsible for driving strategy execution in support of the VP of Business Transformation and Enablement and the Company's Chief Financial Officer and Executive Owner of the GCC for the enterprise. This role supports Portland, Oregon functions with India operations through heavy partnership with the GCC owner residing in India.

This role is responsible for GCC enterprise program and change management, supports GCC intake and transition management, and ensures operating model adherence and effectiveness. Success in this role requires strong stakeholder partnership, leadership support, and effective cross-functional collaboration.

HOWYOU'LLMAKE A DIFFERENCE

• GCC Expansion: Serve as Enterprise consultation to Portland functions pursuing GCC opportunities, ensuring consistent support and evaluation of intake business cases, operating model and organizational design, and transition proposals.
• GCC Transition: Act as primary liaison between Portland functions & India GCC Owner to ensure smooth transition, integration, and execution of work transitioned to the GCC.
• Cross-Functional Partnership: Establish GCC Enterprise Operating Model, ensuring roles and responsibilities clarity and driving effective ways of working cross-functionally.
• Governance and Operating Rituals: Run governance forums and operating rituals, including escalations with global stakeholders.
• Performance Management: Track and monitor GCC financial performance aligned with business objectives, and operational performance metrics to ensure optimal service delivery, escalating issues as necessary.
• Program Management: Lead GCC strategy execution and governance of GCC
  initiatives.
• Change Management: Oversee GCC change management and communications.
• Intake and Transition Management: Drive consistent evaluation of GCC
  opportunities. Provide consultation for transition support.
• Operating Model Effectiveness: Ensure effective ways of working cross-functionally, including role clarity and effectiveness.
• Performance Management: Monitor GCC financial performance & operational
  metrics and escalate as necessary.
• Cross-Functional Partnership: Serve as the primary liaison between Portland functions and India GCC Owner; ensure alignment and coordination.

YOU ARE

• A driver of strategy execution and effective operating model deployment.
• A strategic thinker who excels at cross-functional and cross-global stakeholder engagement.
• A problem solver with a proactive approach to risks and challenges.
• A resilient leader capable of managing complex programs and global capabilities.
• Effective executive leadership interaction and decision-making support.

YOU HAVE

• 10+ years of leadership experience in transformation capabilities, service delivery, or shared services.
• Proven expertise in complex program management, change management, and
  strategic capability oversight.
• GCC program and change management experience preferred.
• Strong performance management skills with ability to track and analyze financial and operational performance.
• Excellent stakeholder management, communication, and collaboration skills.

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This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.