Senior Business Analyst

Location:

Job Summary
The Senior Business Analyst applies advanced tools and technical expertise to deliver actionable insights that drive strategic decisions. By conducting complex analyses, mapping processes, and creating impactful data visualizations, they identify trends and recommend solutions to business challenges. The role involves direct collaboration with executive leadership across business units, technology, operations, and finance, ensuring clear and effective communication with all stakeholders. Success in this role requires strong business acumen, critical thinking, industry insight, trend recognition, and the ability to anticipate business needs.

Essential Functions

• Independently deliver moderate to more complex analyses and reports; Work with large datasets - using standard tools such as SQL, SAS and Google Cloud - to solve business problems; Analyze and resolve anomalies discovered when using quantitative tools and techniques
• Lead conversations with business partners; Effectively communicate key points to respective stakeholders; Develop and deliver presentations, tools and visualizations that include the right data and "tell the right story" to business partners
• Identify and anticipate business needs and understand how to obtain information
• Review work product of junior staff; Provide input, direction, and mentorship
• Manage integration/coordination of activities typically within own team
• Ensure solutions are appropriately documented. Create procedures/processes to ensure ongoing testing/validation of solutions
• Performs other duties as assigned; duties, responsibilities and/or activities may change or new ones may be assigned at any time with or without notice
• Complies with all KeyBank policies and procedures, including without limitation, acting professionally at all times, conducting business ethically, avoiding conflicts of interest, and acting in the best interests of Key's clients and Key.

Education

• Bachelor's Degree in business, finance, MIS, analytics/data science, engineering, or related field or equivalent experience (required)

Work Experience

• 5+ years of relevant financial services experience (required)
• Experience in banking industry with a strong understanding of key drivers of financial results (preferred)

Skills

• Advanced skills in tools such asSQL, SAS, Tableau, Excel, andGoogle Cloudfor data manipulation and analysis. Python or R exposure is a plus.
• Expertise in designing and creating compelling dashboards and reports to tell visual stories, highlighting key insights and support strategic business decisions.
• Strong ability to access and interpret data from enterprise data warehouses and supply chains.
• Delivers clear, persuasive communication tailored to stakeholders; proactively shares relevant information and excels in high-stakes or conflict-driven conversations.
• Builds strong relationships and collaborates effectively; consults with mid-level leaders to resolve key issues and influence outcomes.
• Leverages deep banking and financial insight to drive data-informed strategies aligned with business goals and market dynamics
• Applies structured thinking to complex problems; anticipates risks, integrates cross-functional perspectives, identify trends, and vets solutions thoroughly.
• Experience in reviewing work, mentoring junior analysts, and contributing to a collaborative team environment
• Consistently meets goals and holds self and others accountable; maintains focus on priorities and escalates challenges when needed.
• Familiarity with Agile development practices, including iterative development and continuous feedback loops.

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing HR_Compliance@keybank.com.