Security Officer - Security Dispatch

Allied Universal, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer - Security Dispatch in Maiden, NC, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. As a Dispatch Officer in a fast-paced tech and media location, you will monitor cameras and alarm panels, coordinate officer response, and document security-related activity using computer and/or tablet tools. You will support routine patrol operations, maintain a visible presence that helps to deter incidents, and deliver professional customer service at every interaction. At Allied Universal, you will thrive in an agile, reliable, innovative team that puts people first and acts with integrity.

Position Type: Full Time

Pay Rate: $20.50 / Hour

Job Schedule:

Why Join Us:

Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

What You'll Do:

• Provide customer service to clients by carrying out site-specific procedures, access control protocols, and/or emergency response activities at a technology and media location.
• Operate dispatch and communications systems to receive calls for service, prioritize requests, and coordinate responses of on-site personnel and/or appropriate resources.
• Respond to incidents and critical situations in a calm, problem-solving manner, gathering details, relaying accurate information, and documenting actions taken.
• Monitor alarms, CCTV, and other security-related systems, and coordinate checks, lock and unlock requests, and after-hours support as directed by post orders.
• Complete required reports, incident logs, and shift activity documentation, and communicate pertinent updates to Allied Universal management and client representatives.

Minimum Requirements:

• Have 1+ years of security experience.
• CPR/First Aid is preferred.
• Being comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver's license will be required for driving positions only.

Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.