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Surgical Supply Operations Analyst

UNC Health Care
$26.85 - $38.61 per hour
United States, North Carolina, Chapel Hill
101 Manning Drive (Show on map)
Jan 28, 2026

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve.

Summary:

Responsible
for coordinating and administering professional liability claims. Manages the
claim handling process for both pre-litigation and litigation matters, as well
as ancillary proceedings such as licensing board complaints and deposition
assistance. Maintains information in both legacy and new systems, aligning with
leadership's vision for the future. Identifies, locates, processes, and routes
information to the appropriate parties. Maintains confidentiality at all times.

Responsibilities:
1. Evaluates incidents submitted by Risk Management to identify potentially compensable events. Ensures timely reporting of incidents to the appropriate insurance carrier(s) when policy criteria are met.
2. Follows-up with involved individuals to gather additional information, confirm details or clarify specific incident facts. Ensures the accuracy, sufficiency and quality of all relevant data
3. Coordinates the collection and provision of responses to discovery requests and other information to legal counsel and insurance carriers. Gathers items such as medical records, radiology images, patient bills, organizational policies as needed.
4. Obtains monthly loss run reports from carriers, maintains current reserve report to include tracking deductibles and claim status
5. Prepares and presents detailed reports on the status and progress of claims. Generates ad hoc reports as requested.
6. Ensures all claims-related documentation is complete, accurate and up-to-date.
7. Maintains communication with teammates and vendors to assure timely and efficient completion of claims, proper communication of issues, and proper documentation.
8. Performs special projects that involve data gathering, analysis, research, preparation of reports, development of recommendations and presentations as assigned.
9. Maintain claims files with carriers, send preservation notices, submits recalls to the Manage Recall on-line system and provide assistance to FDA inquiries.
10. Facilitates and coordinates logistics for legal counsel such as scheduling meetings, securing conference rooms, coordinating witnesses and gathering appropriate information as needed.
11. Performs other duties as assigned


Other Information

Other information:
Education Requirements:
* Bachelor's degree in a related field
Licensure/Certification Requirements:
* No licensure or certification required
Professional Experience Requirements:
* Five (5) years of progressively responsible and directly-related work experience
Knowledge/Skills/and Abilities Requirements:


Job Details

Legal Employer: STATE

Entity: UNC Medical Center

Organization Unit: Surgical Support Services

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$26.85 - $38.61 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email applicant.accommodations@unchealth.unc.edu if you need a reasonable accommodation to search and/or to apply for a career opportunity.

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