Dispatch Coordinator

Assists in the planning and execution of business assets, partners with internal and external customers to provide a level of customer service that fosters both internal and external customer growth and retention.

WHAT YOU'LL DO

• Meets company mission and strategic goals
• Responsible for ownership, coordination, and implementation of freight movement between distribution centers
• Schedule appointments with customers via phone, email, or web-based formats
• Communicate with drivers on schedules and work assignments
• Work with multiple departments and manage a diverse and hectic workload
• Assumes Driver Supervisor Responsibilities in their absence
• Assists with driver payroll tasks and expense
• Provide excellent customer service to both internal and external customers
• Apply lean thinking and tools to identify and eliminate waste in all areas of the position
  

YOU MUST HAVE

• High school diploma or General Equivalency Degree
• Computer skills, including knowledge of Microsoft Office programs
• Strong verbal and written communication skills
• Skills to be successful in a fast-paced environment with multiple deadlines
• Willingness to work as a team
  

YOU MAY ALSO HAVE

• College degree
• Administrative / clerical experience preferred
• Working knowledge of Department of Transportation (DOT) rules and regulations
• Exceptional interpersonal and customer service skills
• Strong organizational and leadership skills

ROLE SPECIFICS

• Schedule: Full-Time: Wed-Sat 6:00am-4:30pm

WHO WE ARE

Dot Foods makes products more accessible and affordable to the food industry. We add efficiency to the supply chain and build strong partnerships with distributors, suppliers, and operators. Our company was created on a foundation of respect and dependability. People who are open to input, ask questions, embrace diversity, and seek innovative solutions thrive here.

WHAT DOT CAN OFFER YOU

As a family-owned and -operated company since 1960, Dot Foods has created a strong family culture. We make everyone feel included and respected. In addition to an inclusive working environment, we will provide you with:

• Competitive compensation package, including bonuses for successful performance
• Extensive benefits including medical, dental, 401k, and profit-sharing
• Significant advancement opportunities

Safety: This position assumes responsibility for the workplace safety of self and co-workers, and for the safety conditions of the work locations, exercise and promotes safe behaviors and show unyielding support of programs, rules and policies regarding safety.

EOE/AA Employer: Dot believes all persons are entitled to equal employment opportunities. Dot will not discriminate against its employees or applicants for employment because of sex, race, color, religion, national origin, age, sexual orientation, disability, or veteran status or other basic classes protected by applicable federal or state law provided they are qualified for employment or for existing positions.