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SUMMARY: The Medical Science Advisor (MSA) is a key member of the medical affairs team, reporting to the Director of the Field Medical Team, supporting broader medical affairs goals and initiatives. The primary purpose of the MSA is to establish and maintain peer-to-peer relationships with leading physicians, thought leaders, and health care providers, effectively communicating unbiased, timely, relevant medical information and capturing and relaying key strategic insights internally. As part of a specialized field-based team of medical scientific experts, the MSA engages with external experts (trial sites, treatment centers, centers of excellence, community) throughout the product lifecycle, providing in-depth scientific and medical expertise in oncology and cell therapy, to educate, answer deep scientific questions, to achieve improved patient outcomes. The MSA will also work highly cross-functionally with internal stakeholders including but not limited to Commercial, Patient Services, Market Access, Clinical Development and Operations, Legal, Regulatory, and Safety, as a customer-centric multidisciplinary team. This position is a home-based, remote position in Western U.S. and will have significant expectations for travel. DUTIES AND RESPONSIBILITIES: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
- Develop deep relationships and engage regularly with clinical trial sites, investigators, key opinion leaders, HCPs and staff at centers of excellence, authorized treatment centers and referring centers to understand unique/unmet needs and serve as a trusted resource of accurate, unbiased, timely information in support of launch, commercialized products and pipeline programs.
- Respond to educational requests from commercial field colleagues in assigned territory or on a national basis in limited situations where requests are best suited to individual expertise. MSAs are responsible for the delivery of accurate and compliant information to HCPs.
- Establish and execute a coordinated strategic medical/territory plan, aligned to overarching medical strategy, prioritizing key business priorities and maximizing efficiency
- Bring back key insights from field-based activities and advisory boards to inform the clinical development program, strategic medical initiatives, and LCM strategies.
- Ensure high quality presentations of scientific data to HCPs in various settings, including advisory boards, investigator meetings, and other appropriate venues to enhance product/disease state knowledge
- Support the medical team at national and regional scientific meetings, including but not limited to staffing medical affairs booths, gathering competitive intelligence, and developing pre- and post-conference scientific materials
- Track and provide quantitative and qualitative data from MSA activities that demonstrate customer impact to the broader organization and ensure goal achievement.
- Develop and maintain scientific and medical expertise through continuous learning and knowledge of scientific literature, disease and therapeutic landscape
QUALIFICATIONS: Required
- Advanced Medical or Health Science degree from an accredited college or university (i.e., MD, PharmD, NP or PhD)
- 7+ years experience/proven track record in a field-based industry medical scientific role or significant relevant clinical experience equivalent
- Experience in hematology/oncology required. Cellular therapy experience is highly preferred
- Demonstrated scientific and business acumen.
- Excellent understanding of clinical development and commercial environment.
- Proficiency with Microsoft Office; in depth Word, PowerPoint & Excel.
- Able to travel up to 70% of time
Desirable
- Experience in oncology, product launch, cell therapy products, and/or rare disease
COMPETENCIES:
- Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
- Analytical - Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals
- Computer Skills - Skilled with computers; Takes advantage of new technology; Learns new tools quickly; Uses technology to enhance job performance.
- Conflict Management - Good listener; Committed to finding solution to problems; Works well with people.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
- Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
- Decision Making - Able to reach decisions; Takes thoughtful approach when considering options; Seeks input from others; Makes difficult decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Design - Generates creative solutions; Translates concepts and information into images; Uses feedback to modify designs; Applies design principles; Demonstrates attention to detail.
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
- Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Leadership - Exhibits confidence in self and others; Inspires and motivates others to perform well; Effectively influences actions and opinions of others; Accepts feedback from others; Gives appropriate recognition to others.
- Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
- Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
- Quantity - Meets productivity standards; Completes work in timely manner; Strives to increase productivity; Works quickly.
- Quality Management - Looks for ways to improve and promote quality; Demonstrates accuracy and thoroughness
- Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- Visionary Leadership - Displays passion and optimism; Inspires respect and trust; Mobilizes others to fulfill the vision; Provides vision and inspiration to peers and subordinates
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL DEMANDS:
- Frequently required to stand
- Frequently required to walk.
- Frequently required to sit.
- Frequently required to talk or hear.
- Occasionally required to lift light weights (less than 25 pounds)
- Specific vision abilities required for this job include: close vision, color vision and ability to adjust or focus
WORK ENVIRONMENT:
- The noise level in the work environment usually is quiet.
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