New

Banking and Customer Service Specialist

Maricopa County
parental leave, sick time, tuition reimbursement
United States, Arizona, Phoenix
301 West Jefferson Street (Show on map)
Feb 13, 2026
Posting Date 02/13/26 Application Deadline 02/16/26 Pay Range Anticipated Hiring Range: $20.25 - $25.38 hourly Full Pay Range: $20.25 - $30.50 hourly Salary offers are based on the candidate's equivalent experience and internal equity with other employees within the same job classification. The position is eligible for overtime compensation for all hours worked over 40 in the designated workweek. Job Type Unclassified Department Treasurer About the Position Join a team where accuracy, service, and impact matter! As the Banking and Customer Services Specialist, you will provide time-sensitive, specialized financial transaction support and customer service to taxpayers, title companies, and business entities paying Maricopa County property taxes. You will ensure payments are posted accurately and in a timely manner to properly apportion property tax revenue to county schools and other agencies. If you thrive in a dynamic environment where your keen eye for detail and ability to adapt can be utilized to their full potential, apply today! About Us The Maricopa County Treasurer is responsible for collecting all real and personal property taxes for the nation's 4th largest Treasurer's Office. There are over 1,700 tax districts that include state, County, incorporated cities and towns, schools, community colleges, and special districts, and then distributing those funds to those tax districts. Join a team of change agents and be part of the exciting technology transformation taking place at the Maricopa County Treasurer's Office! We have updated all our internal systems and have a new online eGovernment service center. If you would like to be part of a challenging and rewarding team of innovators, this is the place for you! Proud to Offer Work with a greater purpose Tuition reimbursement Exceptional work-life balance Opportunities for growth and development within Maricopa County Low-cost, high-value healthcare for you and your qualifying dependents Child care benefits, including access to our on-site center, Maricopa County Kids Club, dedicated to serving Maricopa County families Paid vacation, sick time, and parental leave Extensive wellness program, including an incentive Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring a 12% monthly contribution rate that includes a 100% employer match on Day 1 Want to learn more about the County's Qualifying and Compensation Philosophy? Follow this link to learn more! Work With Us \| Maricopa County, AZ We Require Three years of cash-handling experience in a banking or financial institution High School diploma or GED A combination of related post-secondary education and/or job-related experience may substitute for the minimum qualifications on a year-for-year basis We Also Value Bilingual skills (Spanish) Three or more years of experience performing office, administrative, or clerical duties Job Contributions Serve as the Treasurer's Office customer front-facing representative Greet customers, and provide parcel account and property tax info Process property tax payments, including counting cash and coins accurately and maintaining precision in the process. Ensure that the cash drawer balances at the end of each shift and resolve any discrepancies Maintain accurate records of all transactions and ensure strict compliance with the policies and procedures of the bank Operate computer terminals, check scanners, and other equipment used in banking transactions Stay up to date with the county and Treasurer's Office policies and procedures Resolve customer issues and complaints in a professional and timely manner Participate in training programs to enhance product knowledge, customer service skills, and job proficiency Prepare individual daily banking deposits for armored vendor pickup, ensuring proper procedures are followed Complete other projects when needed Working Conditions The position is a highly visible customer contact role Must be able to work in a normal, indoor office environment; must have manual dexterity of hands and body to operate office equipment Must be able to manage frequent interruptions, time pressures, high work volumes, multiple complicated tasks, unscheduled tasks, team-oriented activities, prompt decision-making, and interaction with government officials and the public Must constantly maintain concentration, accuracy, ethical behavior, and a professional demeanor Selection Procedure Only the most qualified candidates will be considered Consideration will only be given to candidates who submit online applications Candidates will be contacted primarily through email and their Workday online application profile Must pass a pre-employment background and/or fingerprint investigation as required by statute or policy, including drug and alcohol testing requirements for positions designated as safety-sensitive Maricopa County is an equal opportunity employer. Apply Now!