Assistant Cash Specialist

At Selective, we don't just insure uniquely, we employ uniqueness.

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2025 and certification as a Great Place to Work in 2025 for the sixth consecutive year.

Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.

Handles cash application and exception processing, Travel and Expense administration, Unclaimed Property administration, bank positive payment reconciliation, other cash reconciliations and cash management responsibilities. Primarily responsible for one or more of the following: managing cash application for premium, reinsurance, cash suspense, unassigned cash, bank returns and adjustments, remote deposit processing, travel and expense processing, unclaimed property processing. Requires a thorough understanding of applicable systems for Billing, Reinsurance, Travel and Expense, Unclaimed Property, Banking services and systems. Must adhere to department guidelines, policy and procedures, deliverable dates for all applications. Transaction processing must be handled in a timely and accurate manner based on department SLAs. Work with or assist lower-level staff on more complex accounts and/or activity. Effectively communicate and be able to articulate situations and workload with leads or management. Be able to perform reconciliation processes independently. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.

• Requires an understanding of Company operations including Billing, Reinsurance, Travel and Expense, Unclaimed Property, Banking services and corresponding payment system and underwriting source systems, reinsurance system, Travel and Expense systems, Unclaimed Property system, banking systems.
• Assist lower staff grade levels when necessary, including training initiatives.
• Apply cash receivables, returns, adjustments for Billing and Reinsurance, working items timely and with accuracy.
• Perform various Treasury duties such as unclaimed property administration, travel & entertainment expense administration, bank positive pay reconciliations, cash deposits, remote deposit, cash reconciliations and other reconciliations/validations and analysis.
• Ability to create, manage, manipulate and format Excel workbooks. Ability to gather data and provide completed analysis to Leads or Management.
• Ability to independently; make decisions, perform reconciliations between source and other systems (including external systems).
• Foster positive relationships and be able to effectively communicate payment and reconciliation issues to appropriate internal departments, Agents, and Policyholders. Collaborate with internal business partners, Agents, and Policyholders to resolve processing problems or errors.
• Complete other Treasury Cash Management processes and projects assigned.
• Continuously assess internal systems/processes and recommend changes that would allow greater efficiency.
• Participate in insurance education and skill development programs, as needed.

Knowledge and Requirements

• Strong adherence to detail and accuracy
  Strong customer service skills and results oriented
  Strong communication (verbal and written) and negotiation skills
  Ability to work independently and solve problems
  Ability to handle a high volume of work
  Proficient in Excel, Word, and Outlook

Education and Experience

• High school diploma or equivalent required
  1-3 years record or bookkeeping
  1-3 years customer service or related experience
  1-3 years billing and/or collection experience
  Experience with insurance products and/or premium development recommended

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance and reimbursement programs, and 20 days of paid time off. Additional details about our total rewards package can be found by visiting our benefits page.

The actual base salary is based on geographic location, and the range is representative of salaries for this role throughout Selective's footprint. Additional considerations include relevant education, qualifications, experience, skills, performance, and business needs.

Selective is an Equal Employment Opportunity employer. That means we respect and value every individual's unique opinions, beliefs, abilities, and perspectives. We are committed to promoting a welcoming culture that celebrates diverse talent, individual identity, different points of view and experiences - and empowers employees to contribute new ideas that support our continued and growing success. Building a highly engaged team is one of our core strategic imperatives, which we believe is enhanced by diversity, equity, and inclusion. We expect and encourage all employees and all of our business partners to embrace, practice, and monitor the attitudes, values, and goals of acceptance; address biases; and foster diversity of viewpoints and opinions.

For Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.