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Senior User Experience Designer - Software

Western Governors University
life insurance, flexible benefit account, parental leave, paid time off, paid holidays, sick time
United States, Utah, Salt Lake City
3949 South 700 East (Show on map)
Feb 13, 2026

If you're passionate about building a better future for individuals, communities, and our country-and you're committed to working hard to play your part in building that future-consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Technical 408 Pay Range: $116,000.00 - $174,100.00

Job Description

Job Duties
Thinks strategically about the challenges and problems presented to the team.
Executes against large strategic and high-profile initiatives, creating work product holistically on product lines, not just individual projects.
Understands client's business needs and frames UX solutions in terms of practical short- and long-term goals.
Self-directs over a phase of a project.
Highlights and mitigates risk.
Annotates projects appropriately.
Actively manages expectations of team or client.
Takes ownership of end goals, no matter upon whose department it falls.
With the guidance of the UX research team, uses design performance metrics to guide design decisions and future development.
Performs other job-related duties as assigned.
KSAs
In-depth understanding of User Experience (UX) design principles
Exceptional written and verbal communication skills with the ability to communicate technical concepts to clients, team members, and large audiences.
Ability to represent both user and business objectives in meetings and design
Possesses mastery of all traditional UX deliverables, including but not limited to: their value, their dependencies, and their downsides.
Understanding of front-end development web programming languages such as HTML and CSS, JQuery and JavaScript
Knowledge of UX industry trends and associations
Strong attention to detail and a feeling of pride and ownership over the quality of our product
Expertise in using industry tools such as, Figma, Adobe Creative Suite, Microsoft Suite, and Pendo
Minimum Qualifications
Bachelor's Degree in Visual Communications, Graphic Design, or a related field
6 years of experience as a UX designer, interaction designer, information architect, UX researcher, or other relevant role
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.
Preferred Qualifications
Experience working in an Agile development process
Experience using user research throughout the product life cycle, incorporating data from multiple sources into decision-making
Higher Education experience
Agency experience
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Position & Application Details

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.

Additional Information

Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive.

Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.

Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

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