Accounts Receivable Rep (Full-time, Specialty Billing)

Gundersen Health System is seeking a detail-oriented and proactive individual to join our team as a full-time Accounts Receivable Rep in our Specialty Billing department! In this role, you'll play a key part in home health billing and collections. If you're passionate about problem-solving, compliance, and making a difference in healthcare finance, we encourage you to apply!

What's Available:

• Full-time - 1.0 FTE (40 hours/week)

• Monday - Friday, 8-hour shift between 7 AM-5:30 PM (flexible start times based on team coverage and operational needs)

• Location: Hybrid eligible role after training, with expectation to travel onsite to Onalaska, WI occasionally

• Department: Specialty billing - specifically focusing on home health billing and collections

What You Will Get:

• Starting pay of $18.63/hour or more based on experience

• Opportunities to grow your career through our Career Development Center and Tuition Investment Program

• Access to top-rated retirement plans and healthcare benefits

• Supportive leadership and a collaborative team environment

What You Will Do:

• Manage home health insurance claims from submission through payment, including correcting denials and resubmitting claims.

• Follow up on unpaid balances with insurers and patients, ensuring timely collections and accurate account resolution.

• Verify insurance coverage and authorizations, coordinating with clinical teams to obtain required documentation.

• Maintain detailed account records, document all followup activity, and communicate with patients, payers, and internal teams to resolve billing issues.

• Ensure compliance with HIPAA and other regulatory guidelines

• Participate in process improvement initiatives and special projects

What You Need:

• High school diploma or equivalent

• 1 year of work experience, preferably in a medical facility, insurance company, or office setting

• Strong communication and problem-solving skills

• Familiarity with medical billing and third-party payor processes is a plus

• Successful completion of core competency testing for Accounts Receivable Representatives

EmplifyHealth is comprised of two of the Midwest's most respected healthcare systems, Bellin Health and Gundersen Health System. Once neighbors, we are now partners, united in our mission to provide exceptional care to our communities. As a not-for-profit, patient-centered healthcare network, we have headquarters in Green Bay and La Crosse, Wisconsin. Our extensive network includes 11 hospitals and more than 100 clinics, serving 67 cities and rural communities across Wisconsin, Iowa, Minnesota and Michigan's Upper Peninsula. With over 4,500 dedicated nurses and providers, we are committed to delivering primary, specialty and emergency care, along with innovative medical education programs. Join us in making a meaningful difference in the lives of our patients and communities.