Associate Director of Operations Training & Development

Position Summary:

The Associate Director of Operations Training & Development will lead the strategic design, implementation, and continuous improvement of LGUS's Operations and Safety training programs. A key focus of this role is overseeing the operations of national training centers and managing the Learning Management System (LMS), ensuring seamless scheduling, documentation, and participant support across all locations.

The Associate Director will also manage a team of training professionals and collaborate cross-functionally to build a robust talent pipeline, strengthen technical and leadership capabilities, and support the long-term growth of LGUS's workforce. This includes responsibility for technical (TTOP), leadership (LTOP), and hydrogen (HYTOP) training programs, which are essential components of the company's workforce development strategy.

Key Responsibilities:

Operation Training Team Management:

• Manage a team of 3-5 employees.

• Oversee training development projects, prioritization and scheduling.

• Provide input on budget and monitor spending.

• Implement processes to improve project management and communication within the team.

National Training Centers:

• Ensure that processes and documentation used to manage centers are applied and up to date.

• Oversee annual class scheduling process and catalog updates.

• Respond to employee and participant concerns.

LMS Management:

• Oversee training assignments, reporting, impact of upgrades and changes, use of vendor products.

• Troubleshoot issues and Initiate needed improvements.

• Ongoing maintenance of new and updated web-based courses.

• Advise on LMS course structures and course frequencies.

Leadership & Technical Programs Strategy & Development:

• Develop and implement training programs and strategies that support technical capability building and leadership development.
• Lead the design and evolution of TTOP, LTOP, and HYTOP to meet emerging business needs.
• Collaborate with stakeholders to identify skill gaps and align programs with talent pipeline goals.

• Oversee initiatives that cultivate SMEs in hydrogen technology, advanced engineering, and plant operations.
• Ensure training content reflects current technologies, industry trends, and LGUS operational processes.

Leadership & Technical Program Management & Delivery:

• Direct the creation and deployment of engaging, scalable training modules across LGUS locations.
• Partner with SMEs to ensure content quality, relevance, and alignment with operational excellence.
• Leverage modern tools and delivery methods to enhance accessibility and impact.

• Establish and track metrics to evaluate program effectiveness, knowledge retention, and workforce readiness.
• Analyze feedback and outcomes to drive continuous improvement and innovation.
• Ensure training initiatives support long-term business objectives.

SH&E Support:

• Management of training courses, identify updates needed, and creation of new course.

• Respond to roster entry tool issues and initiate needed improvements.

• Orient new SH&E managers and specialists to training databases and reporting.

• Manage the LGUS safety meetings and other training-related information to SH&E.

• Maintain SH&E training site and NESO launch pad.

Training Development:

• Oversee vendor conversion of web-based courses and upload into LMS.

• Prioritize, plan and develop new or edited safety content (instructor-led, web-based, etc.)

Qualifications:

Education:

• Bachelor's in technical education, engineering or related field (Master's preferred).

Experience:

• 7+ years in training program design and management.
• Proven success in workforce development and cross-functional collaboration.
• Experience leading teams and managing enterprise training systems.

Key Competencies:

• Strategic Thinking

• Program Execution & Scalability

• Stakeholder Engagement

• Leadership & Technical Development

• Innovation & Continuous Improvement

• Safety & Compliance

• Ability to travel ~30%

About Linde:

Linde is a leading global industrial gases and engineering company with 2024 sales of $33 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain and protect our planet.

Culture:

At Linde, we strive to create a work environment that treats all employees with respect, supports new thoughts and ideas, encourages growth and development, celebrates our differences, and embraces inclusion. Linde is committed to remaining an employer of choice for the diverse, ever-increasing pool of global talent.

For more information about the company and its products and services, please visit www.linde.com.

Salary:

Pay commensurate with experience. Open to salary range $122,025 - $178,970.

Benefits:

Linde Gases US offers competitive compensation and an outstanding benefits package. Enjoy access to health, dental, disability, and life insurance, paid holidays and vacation, 401(k) matching, pension benefits, an employee discount program, and opportunities for educational and professional growth. Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

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