Sales Engineer

Job Summary
The Sales Engineer - Carrier Sales is an experienced, customer-facing technical sales professional supporting Carrier and Wholesale customers throughout the pre-sales lifecycle. This role partners closely with Carrier Sales teams to design, position, and deliver complex network solutions that align with customer requirements and business objectives.
This is a remote position supporting Carrier Sales across our market footprint, with travel as needed for customer meetings and in-market engagements. The Sales Engineer acts as a trusted technical advisor to Carrier and Wholesale clients and serves as a key liaison between Sales, Engineering, Operations, and Project Management teams.

Key Responsibilities
* Provide pre-sales technical support to Carrier Sales teams and Wholesale customers across assigned markets
* Engage directly with Carrier and Wholesale clients to identify network needs, validate technical requirements, and design scalable solutions
* Design and present advanced telecommunications solutions including fiber-based services, wavelength transport, Ethernet, IP, and dark fiber.
* Support complex sales opportunities including RFPs, RFIs, and large-scale carrier network builds
* Prepare and deliver technical presentations, solution designs, diagrams, maps, and statements of work
* Communicate technical concepts clearly to technical and non-technical stakeholders
* Partner cross-functionally with Network Engineering, Operations, and Project Management teams
* Mentor and provide guidance to other Sales Engineering team members
* Support internal process improvement and sales enablement initiatives

Required Experience
* Minimum of 4 years of experience in telecommunications or a related technology field supporting pre-sales technical design
* Experience supporting Carrier or Wholesale customers in a Carrier or Wholesale Sales Engineering environment
* Background designing and supporting complex telecommunications and network solutions
* Experience partnering with Sales teams to support revenue growth
* Experience working with Outside Plant and Network Design Engineering teams, as well as post-sale Project Delivery teams.
* Prior mentoring or leadership experience preferred

Technical Skills & Knowledge
* OSI model
* Fiber optic network design
* DWDM
* MPLS
* Metro Ethernet
* Transport delivery
* IP-based services
* Experience creating network diagrams, topology drawings, and technical documentation
* Proficiency with Visio, Google Earth, GIS tools, and Microsoft Office applications

Education & Certifications
* Bachelor's degree in Information Technology, Telecommunications, Engineering, MIS, or equivalent industry experience
* Other telecommunications certifications such as CCNA, CCDA, CCNP, CCDP, MEF, or similar are preferred

Additional Qualifications
* Strong analytical, organizational, and problem-solving skills
* Excellent written and verbal communication abilities
* Ability to manage multiple priorities in a fast-paced sales environment
* Strong collaboration and influence skills

Why Join Us
* Fully remote role supporting Carrier and Wholesale customers
* High-impact position supporting strategic Carrier Sales initiatives
* Opportunity to work on complex, large-scale network solutions
* Collaborative environment with experienced Sales, Engineering, and Operations teams

SEGRA is committed to being an equal opportunity employer. The company does not discriminate on the basis of sex, race, color, creed, national origin, age, religion, sexual orientation, gender identity, gender expression, pregnancy, genetic information, veteran status, disability, or any other characteristic protected by applicable federal, state, or local laws in employment with or treatment once employed in the company. No question on this application is used for the purpose of limiting or eliminating any applicant from consideration for employment on any basis prohibited by applicable local, state or federal law. Individuals with disabilities may be entitled to a reasonable accommodation under the Americans with Disabilities Act and certain state or local laws. Please inform SEGRA's personnel if you need assistance completing this application or to otherwise participate in the application process.

NOTHING IN THIS APPLICATION FOR EMPLOYMENT SHALL CREATE AN EXPRESS OR IMPLIED CONTRACT OF EMPLOYMENT.