Office Manager

Modesto Metropolitan Area, California

• Oversee the day-to-day operations of the office and staff needs. Collaborate with and help the team as needed while anticipating accommodations.
• Serve as point of contact to vendors and landlord; attend related meetings
• Acts as point person for internal office communications. \
• Acts as "go-to" person for employees regarding office and Tyler business.
• Learns Tyler organizational structure in-depth to become a resource with strong knowledge.
• Coordinates building related issues with Tyler's facilities team.
• Coordinates building amenities with vendors.
• Coordinates new hire and welcome setup with HR and IT.
• Coordinates Tyler office meeting room holds and off property reservations.
• Coordinates office events / activities and catering.
• Coordinates public use of building. Responds to public inquiries tactfully and constructively.
• Assess office needs. Meets with vendors as needed. Annually reassess contracts with vendors to ensure we continue to maintain accounts, licenses, subscriptions, and memberships
• Accurately complete, review and submit payroll reports, invoices and expense reports
• Manage costs, scheduling, quality of office experience and safety issues relating to the internal operations of the office.
• Address any questions and complaints such as vendor payment, office processes, internal procedures, questions and related issues of varying degrees of complexity and in a courteous and timely manner.
• Maintain a positive office environment for employees, guests and visitors
• Organize and assist with conference registrations and travel planning
• Responsible for purchase of office, food, and other business-related supplies
• Develop and train others on various office systems and procedures. Annually audit systems and procedures for updates and accuracy.
• Perform data entry when needed.
• Acquire and maintain knowledge and understanding of current county, city and state commercial tenant rules and leasing contract terminology.
• Send and receive all incoming and outgoing mail, packages and correspondence. Process and distribute all incoming mail, packages and correspondence. Document all outgoing mail, packages and correspondence.
• Maintain office decor and updates for special occasions such as holidays and parties.
• Establish and uphold security needs as required and outlined by CJIS and FedRAMP.
• Managing Stakeholders in the areas of strategy, problem-solving, and decision-making across all aspects that involve the use of office space and amenities.
• Assist with maintaining a secure office and online environment, including continuation of routine, defined security procedures
• Anticipate needs of office and employees; fulfill those needs without prompting
• Demonstrate and promote professionalism with a positive attitude promoting Tyler culture
• Assist with setup for new employees - office space, distribution lists, security protocols
• Assist with FTE tracking, Control numbers, and headcount statistics
• Maintain contract data, client information, and other elements in centralized database
• Facilitate meeting planning and execution for Director-level staff as needed.
• Perform miscellaneous duties, as required

• High school diploma or equivalent
• Typically requires 2-3 years in job-related experience
• Experience with Microsoft Office applications including Word, Excel, and Outlook and experience in videoconference and meeting equipment
• Comfortable with learning and adapting to various technologies and computer applications
• Solid attention to detail
• Work well with others in a team environment
• Must have willingness to work on a variety of tasks, big and small
• Outstanding verbal and written communication skills
• Strong organization and time-management skills
• Excellent problem-solving ability
• Manage tasks independently after being trained
• Flexibility and willingness to take on a variety of projects or tasks
• Self-motivated and desire to work in a fast-paced, entrepreneurial environment
• Strong work ethic
• Must pass a thorough background screening
• Strong customer service skills for internal and external customers.
• Must have reliable transportation and maintain valid driver's license with personal liability insurance coverage on vehicle.
• May need to lift up to 25 lbs. on a weekly basis
• Must be in-office 4-5 days per week. Business hours are Monday through Friday 8 a.m. to 5 p.m.