Accounts Payable Coordinator

GENERAL PURPOSE

Serve as an accounts payable knowledge resource with assigned responsibilities including multiple high priorities and competing research projects. Consistently demonstrate a high level of competency, efficiency, and multi-tasking skills with reference to resolving supplier and site location inquiries and issues.

JOB DUTIES AND RESPONSIBILITIES

* Manage high volume of incoming calls

* Answer inquiries and resolve problems by clarifying desired information, researching, locating, and providing information and assigning unresolved problems to the supervisor for resolution

* Assist, under management guidance, others on team in understanding transaction processing, impact of transactions, requirements for complete and accurate activities

* Ensure compliance with accounting principles, internal policies, standards, and Service Level Agreements (SLAs)

* Resolve complex accounts payable inquiries, including extensive research and escalating unresolved issues to management early and often

* Complete a timely review of supplier statements specifically looking for credit balances, duplicate payments, misapplied payments, and aging invoices

* Resolve special research requests to maintain key supplier relationships

* Research and coordinate supporting documentation between site and processor

* Ensure all required supporting documentation is obtained for compliance purposes

* Research and analyze special reports (e.g., credit report, missing requester, vendor inactive)

* Research and make final determination on invoice status

* Process non-PO and request approval for PO invoices that have been closed or has a variance

* Provide timely customer service to internal and external partners

* Ensure all stop-pay/voids have been done to completion and documentation was approved and verified

* Maintain organization of group email box and assists with handling supplier and site requests via phone

* Keep supervisor informed of any activities that may require his/her attention

* Provide initial training or reinforcement training to new team members; provide guidance and assistance

* The requirements herein are intended to describe the general nature and level of work performed by employee, but is not a complete list of responsibilities, duties, and skills required. Other duties may be assigned as required

EDUCATION AND EXPERIENCE

* High school diploma or equivalent

* 2 to 4 years of accounts payable or accounting related work experience

* Certification and/or License - may be required during course of employment

KNOWLEDGE, SKILLS, AND ABILITIES

* Strong knowledge of accounts payable concepts and practices

* Knowledge of and skill with Microsoft Office Suite and company computer systems

* Able to work in a variety of information systems, databases and web-based systems such as online banking and vendor payment alternatives

* Able to demonstrate customer service skills in a courteous, professional, and helpful manner

* Able to communicate clearly and effectively, both verbally and in writing

* Able to interact positively and work effectively with others (interpersonal skills)

* Able to maintain confidentiality of information

* Able to demonstrate strong research and problem-solving skills

* Able to take initiative in performing job and seek increased responsibilities

* Able to demonstrate attention to detail and accuracy

* Able to work under limited supervision and direction

* Must be able to read, write and speak English

An Equal Opportunity Employer including Disabled/Veterans