Senior Systems Engineer

Position Overview

Senior Infrastructure Operations Engineer

Job Description: As a Senior Infrastructure Operations Engineer, you will play a crucial role in maintaining and optimizing our compute and virtualization operations. You will be the SME for one or more of the following areas: VMware, Dell Compute equipment, Windows & Linux operating systems with high acumen IaC/CaC for business-critical workloads. This position requires a proactive and detail-oriented individual with a strong technical background and a passion for infrastructure engineering and promoting operational excellence. In addition, this is a progressive role which will contribute first in the on-premise hosting environment evolving by the addition of responsibilities in the Cloud AWS/Azure hosting environments.

Key Responsibilities:

• VMware Management: Design, optimize, and champion VMware environments to ensure best practices for performance, security, and availability.
• Dell Compute Equipment: Design, optimize, and champion Dell server environments including installation, configuration, maintenance, and life-cycle management.
• Tooling and Optimization: Enhance tooling and practices to proactively identify and resolve infrastructure issues with automation.
• Documentation: Write and maintain comprehensive, accurate, and up-to-date documentation of work instructions, configurations, and standards.
• Collaboration: Work closely with cross-functional teams: IT, security, application development, and business partners to support product objectives and ensure seamless operations.
• Incident Response: As Level 3 support, respond to and resolve escalated infrastructure-related incidents and outages in a timely manner.
• Continuous Improvement: Identify opportunities for process improvements and implement best practices to enhance infrastructure efficiency and reliability.

Qualifications:

• Ideally, Bachelor's degree in Computer Science, Information Technology, or a related field.
• 5-10 years of experience in Infrastructure Operations, Systems Engineering, or a related field.
• High Proficiency in one or more of the following: VMware, Dell compute, Windows operating systems, Linux operating system distros (RHEL), IAC/CAC Tooling.
• Strong understanding of networking concepts
• Excellent analytical and troubleshooting skills with the ability apply industry best practices to design, enhance, optimize, and troubleshoot compute & virtualization throughout the environment.
• Strong understanding of infrastructure best practices along with industry & governance standards.
• Excellent verbal and written communication skills, with the ability to effectively collaborate with team members and stakeholders.
• Ability to work in a fast-paced environment and manage multiple priorities simultaneously.
• Experience Coaching and training team members on areas of expertise along with navigating business partnerships

Preferred Qualifications:

• Relevant certifications such as Microsoft Certified: Windows Server Hybrid Administrator Associate, Red Hat Certified System Administrator, VMware Certified Technical Associate (or higher), and Dell Certifications related to Servers and Storage
• Experience with Compute and Storage Capacity Management
• Experience with scripting language PowerShell in concert with PowerCLI for VMware, and Dell Powerstore modules.
• Experience with VMWare Aria Operations
• Experience with IAC/CAC tooling such as Terraform and Ansible
• Experience working in an Agile Environment

Please note at this time we are unable to proceed with candidates who require visa sponsorship now or in the future.

Location and Workplace Flexibility

We have offices in Atlanta GA, Boston MA, Morristown NJ, Plano TX, St. Louis MO, St. Petersburg FL, and Hyderabad, India. We foster a hybrid and remote friendly culture, and all our employee's work locations are based on the needs of the position and determined by the Leadership team. In-office work and activities, if applicable, vary based on the work and team objectives in accordance with Company policies.

Equal Employment Opportunity
Zelis is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

We welcome applicants from all backgrounds and encourage you to apply even if you don't meet 100% of the qualifications for the role. We believe in the value of diverse perspectives and experiences and are committed to building an inclusive workplace for all.

Accessibility Support
We are dedicated to ensuring our application process is accessible to all candidates. If you are a qualified individual with a disability or a disabled veteran and require a reasonable accommodation with any part of the application and/or interview process, please email TalentAcquisition@zelis.com.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities, duties, and skills from time to time.