U.S. Commercial Risk Claims Notice Officer

U.S. Commercial Risk Claims Notice Officer

Aon is currently recruiting a US Commercial Risk Claims Notice Officer to join our team. This role will be responsible for overseeing, coordinating, and assuring the consistency and high quality of all aspects of U.S. claims noticing activity performed by a central US claims noticing team, as well as other US Commercial Risk Claims colleagues.

This is a hybrid role that can be located in any U.S. Aon office.

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Develop and implement claims noticing processes and procedures that will ensure the quality delivery of all claims notice service functions as defined within service agreements/TOBAs with clients.
• Assure timely and proper claims notice across all lines of business, providing expertise and guidance on complex notice issues as and when needed.
• Assure adherence to established Aon restrictions on claims noticing and shepherd exception requests through established consideration/approval processes.
• Develop and maintain consistent training and discipline to reduce Errors & Omissions expense derivative of claims noticing.
• Aid in tracking metrics / data & analytics around First Notices of Loss ("FNOL") and other claims reporting via Aon's Claims Resolution Platform ("CRP") and creating dashboard views for leadership to monitor same.
• Lead implementation of consistent claims noticing protocol and procedure across all US Claims practices.
• Lead transition to centralized reporting of US claims, utilizing CRP to generate notice correspondence as and when appropriate.
• Oversee, manage, and lead dedicated claims noticing colleague team.

Skills and experience that will lead to success

• BA or BS required.
• Candidate must have at least 15 years of experience with insurance claims work, including all aspects and nuances of noticing complex claims. Experience across multiple lines a major plus.
• Strong project management, organizational, and communication skills
• Insurance Brokerage experience a major plus
• Proven leadership skills
• Knowledge of and skill with use of data & reporting tools
• Experience in creating operating plans

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions for our colleagues as well.

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. People with criminal histories are encouraged to apply.

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at ReasonableAccommodations@Aon.com or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.

For positions in San Francisco and Los Angeles, we will consider for employment qualified applicants with arrest and conviction record in accordance with local Fair Chance ordinances.

Aon is not accepting unsolicited resumes from search firms for this position. If you are a search firm, you will not be compensated in any way for your submission of a candidate, even if Aon hires that candidate.

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Pay Transparency Laws:

The salary range for this position (intended for U.S. applicants) is $200,000 to $250,000 annually. The actual salary will vary based on applicant's education, experience, skills, and abilities, as well as internal equity and alignment with market data. The salary may also be adjusted based on applicant's geographic location.

This position is eligible to participate in one of Aon's annual incentive plans to receive [an annual discretionary bonus] [production incentives] in addition to base salary. The amount of any bonus varies and is subject to the terms and conditions of the applicable incentive plan.

A summary of all the benefits offered for this position:

Aon offers a comprehensive package of benefits for full-time and regular part-time colleagues, including, but not limited to: a 401(k) savings plan with employer contributions; an employee stock purchase plan; consideration for long-term incentive awards at Aon's discretion; medical, dental and vision insurance. This role does not accrue vacation. Rather, this role is eligible to take paid time off at the discretion of the employee and management in accordance with company policy and practices. Various other types of leaves of absence; paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, health savings account, health care and dependent care reimbursement accounts, employee and dependent life insurance and supplemental life and AD&D insurance; optional personal insurance policies, adoption assistance, tuition assistance, commuter benefits, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.

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