Product Management Analyst II

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Job Type:

Job Description:

Product Management Analyst II - The Auto Club Group

What you will do:

Under minimal supervision and guidance, provide product management support to assigned region on pricing, statistical, regulatory and marketing aspects of a given product or state. Responsible for gathering, monitoring, analyzing and interpreting data for assigned product, pricing and marketing areas/business units. Handle moderate to complex assignments. Identify issues and opportunities for enhancements. Use knowledge and experience to take a new perspective on existing solutions to resolve complex problems. Assist in developing recommendations for effective business solutions. Present recommendations for improvements to management.

Participate in and/or lead portions of projects/processes associated with the implementation of new products, programs, standards and/or procedures. Participate in the development and implementation of rate, rule and policy revisions.

Research and analyze industry legislation and maintain up-to-date knowledge of new trends and developments that affect property/casualty insurance products/programs. Provide business unit/process support regarding new trends and developments that affect property/casualty insurance/club products/programs.

May represent the company with vendors, insurance companies and insurance regulatory bodies/club. Act as a resource for less experienced staff.

How you will benefit:

Product Management Analyst will earn a competitive salary of $75,000 - $90,000 annually with annual bonus potential based on performance.

Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:

• 401k Match
• Medical
• Dental
• Vision
• PTO
• Paid Holidays
• Tuition Reimbursement

We're looking for candidates who:

Required Qualifications:

Education:

• Bachelor's degree in Marketing, Finance, Mathematics, Statistics, Actuarial Science, Business Administration or a related field OR a combination of college coursework and equivalent work experience

Experience:

• Using PC software applications: Word, Excel, Access, SAS or Adobe Professional

Experience in at least two of the following:

• Researching and developing new property/casualty insurance products
• Developing property/casualty insurance programs, standards, and procedures
• Pricing new/current property/casualty insurance products or statistical work
• Underwriting property/casualty insurance products
• Marketing or sales of property/casualty insurance products
• Adjusting personal and/or commercial lines property/casualty claims
• Working with technology teams and user experience teams in creating and delivering online/mobile/insurance platform capabilities

Knowledge and Skills:

Knowledge of:

• Techniques, practices, and theories in product, pricing, statistics or marketing
• The role of each department involved in program development and implementation
• Market and research concepts and techniques
• Reinsurance principles
• ISO or similar rating bureau system

Ability to:

• Demonstrate analytical and problem solving skills
• Plan, organize, gather, analyze and convert data from numerous sources to satisfy reporting requirements and deadlines
• Conduct and coordinate quantitative and qualitative market research
• Analyze current products to revise/develop new P&C and membership insurance related programs/coverages
• Lead initiatives within projects that have multi-functional, multi-divisional, or company-wide impact
• Assist in developing strategies for market penetration
• Participate in rate making or policy language analysis and decision-making discussions with product manager
• Communicate effectively with others in a work environment to include making presentations to various recipients
• Represent the department on inter-departmental teams
• Serve as a liaison with operations, information systems, claims, corporate functions, underwriting and product managers regarding product, pricing, or marketing responsibilities
• Train and assist junior analysts

Preferred Qualifications:

Education:

• CPCU, IIA, LOMA, CAS or other insurance-related coursework

Experience:

• Working as an analyst in a product management or product development environment
• Working with a staff of technical and/or professional personnel in a distributed workforce
• Writing and/or testing detailed requirements
• Collaborating with UX teams to optimize workflows, ensuring seamless user experiences from P&C insurance quote to policy binding and ongoing account servicing
• Conducting testing (End to End, Early validation, User acceptance, Regression), gathering stakeholder feedback and supporting change management during a given release
• Continuously monitoring existing digital platforms, customer facing features, capabilities and managing defect triage, resolution process that ensures the channel reliability and minimize customer impact

Work Environment

This is a hybrid work arrangement (time spent in office and remote). Depending on the employee's role and leadership's assessment, some employees will come in to an ACG facility on a weekly basis, a monthly basis, or on an "as needed" basis for key meetings and collaborative activities. Most employees will be required to come into the office, at a minimum, for important departmental meetings or team building events.

Who We Are

Become a part of something bigger.

The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.

By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.

And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.

We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.

To learn more about AAA The Auto Club Group visit www.aaa.com

Important Note:

ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.

The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.

The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.

Regular and reliable attendance is essential for the function of this job.

AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.