Practice Coordinator

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Practice Coordinator

Location(s): San Francisco, CA

Position Summary
The Practice Coordinator provides high-level administrative and patient-facing support within a high-volume Hematology, Blood & Marrow Transplant, and Cellular Therapy clinic. This role is responsible for managing incoming calls, coordinating patient scheduling, and ensuring seamless front-end clinic operations in a fast-paced environment serving approximately 300 patients per day.

Key Responsibilities

• Manage and route high-volume incoming phone calls with accuracy and professionalism.
• Schedule and coordinate patient appointments in alignment with clinic protocols.
• Perform administrative support functions to ensure efficient clinic workflow.
• Maintain accurate documentation within the electronic health record (APeX preferred).
• Provide exceptional customer service to patients, families, and clinical staff.
• Ensure compliance with institutional policies and confidentiality standards

• Minimum 6 months of healthcare administrative experience preferred.
• Prior experience with UCSF APeX (Epic) strongly preferred.
• Experience in a high-volume outpatient or specialty clinic setting highly desirable.
• Strong customer service orientation with professional communication skills.
• Excellent attention to detail and ability to manage multiple priorities.
• Ability to work effectively in a fast-paced clinical environment.

• This is a fully onsite role.
• No weekend work required.
• Strong preference for candidates with APeX training/experience.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.