Representative, Business Development (Retention)

Spire Alabama is seeking a Residential Business Development Representative to work in the Mobile, Alabama location. The Business Development Representative drives the expansion and growth of market share within the residential existing growth markets by establishing and cultivating contacts with natural gas contractors, housing authorities' executive directors, landlords involved in water heater program, multifamily housing, and other energy decision-makers. This role demands a highly organized, detail-oriented individual with a strong customer service orientation, with the ability to collaborate with various departments internally and provide follow-through. Must be a self-starter with the ability to anticipate work needs with minimal supervision and is able to manage multiple projects at once.

We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.

And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:

• Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.
• Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone's input is welcomed.
• Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.

By living our values and competencies, we strive to create an environment where employees feel welcome, respected, and valued.

• Executes the strategic plan for lead generation, pipeline management and account management.
• Utilize strategic approaches and market insights to identify potential clients and understand their needs.
• Aggressively pursues and confidently wins sales opportunities in the residential new construction markets.
• Create, evaluate, and present proposals tailored to client specifications, including various incentive options and economic models.
• Build and maintain strong relationships within the Spire Network, including participation in key conferences such as AAHRA and APHADA.
• Leverage these engagements to enhance Spire's visibility and reputation within the field.
• Organize and participate in customer engagement events, including trade shows, conferences, and networking events.
• Develops and maintains strong relationships with internal partners that support existing growth.
• Provides a high level of customer service to key customers and trade partners.
• Oversee the sales opportunity pipeline by conducting job site surveys, negotiating terms, upselling services, and ensuring compliance with contracts for assigned territories and accounts.
• Maintain accurate records of leads and progress at each stage of the sales process.
• Be engaged in all phases of the sales cycle including identifying leads, developing and presenting proposals and negotiating contracts.
• Use Salesforce to track sales opportunities, manage leads, and monitor progress toward individual team goals.
• Actively participates in trade shows, conferences and other events to build and maintain relationships with members of the residential building industries.
• Manage contractor incentives through the supply chain portal, ensuring all invoices are processed and submitted in a timely and accurate manner.
• Manages and builds relationships with Gulf, Natural Gas Contractor Network.
• Works closely with the Operations Training Department to align Continuing Education hours with necessary training on natural gas safety, detection protocols, and appliance recognition and installation requirements.
• Provide resources and support to facilitate their understanding and engagement with Spire initiatives.
• Ability to work under pressure and meet tight deadlines.
• Ability to adapt in a fast-moving and changing culture.
• All other duties as assigned.

• Ability to demonstrate the core and job category competencies: customer-focused, results-driven, teamwork, communications, adaptability, initiative, problem solving and quality.
• Ability to lead by example in support of the company's essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects all individual's unique skills and perspectives.

• Bachelor's degree, required.
• Valid driver's license, required.
• 2 years of external-facing sales experience, required.

• Requires a high level of tact, diplomacy and professionalism.
• Salesforce experience preferred.
• Ability to design, communicate and deliver professional presentations.
• Resolves conflict with ease and confidence.
• Open to receiving candid feedback regarding performance.
• Highly skilled in the art of negotiation.
• Strong interpersonal skills with the proven ability to establish rapport with a diverse array of people.
• Ability to influence a diverse team of professionals.
• Works independently and manages time effectively.
• Ability to work in a fast-changing team environment with a positive attitude.
• Manages multiple projects with competing priorities.
• Strong skills with Salesforce, Magi, Microsoft Suites.

• Normal office conditions, customer locations, and construction sites.
• Requires normal physical stamina.
• Duties require continual local automobile travel and exposure to the elements.
• Requires frequent phone calls and interruptions both during and after working hours. Occasional after-hours and/or travel may be required.

Spire accepts online applications through our career site at jobs.spireenergy.com.

Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity Employer.

We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual's race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.