Location:
Saint Louis, MO, US, 63101
Summary
The role of Analyst, Pipeline is responsible for processing daily work, maintaining records and documentation to ensure Company assets are complete, troubleshoot and correct issues, assist field personnel with locating information, training and proper completion of documentation. Spire is striving to reorganize, bring all work tasks relating to asset management under the same department to increase organization and standardization of processes across our territory. Individuals in this department will be expected to have a deep understanding of the processes and be able to troubleshoot and resolve issues.
Company Overview
We are committed to understanding the needs of the homes and businesses we serve. That's why we're always looking for driven, collaborative people to join our team. Because we believe that offering our customers the best service means bringing together the best people.
And we find the best by hiring those who share our values of safety, inclusion and integrity, and demonstrate the competencies that bring the Spire vision, mission and culture to life:
- Adaptability: We embrace change, continuously seeking opportunities for improvement while remaining open-minded and flexible in response to evolving conditions and customer, stakeholder and company needs.
- Collaboration: We achieve more together through a foundation of respect, embracing healthy conflict, actively seeking and providing actionable feedback and fostering an environment where everyone's input is welcomed.
- Ownership: We see things through, demonstrate accountability, honor commitments, take responsibility for outcomes and demonstrate initiative.
By living our values and competencies, we strive to create an environment where employees feel welcome, respected and valued.
Duties and Responsibilities
- Digitize completed services into GIS production database.
- Responsible for investigating and resolving customer problems.
- Assist field personnel, contractors, locators, supervisors and other internal departments with service related issues.
- Identifies missing or incorrect information on assets in Maximo, researching and resolving these issues.
- Verifies and updates address change requests from the city, customers, and other internal departments.
- Works with the GIS department to research and resolve issues with missing or inaccurately mapped services including service mapfixes.
- Works with Supervisor to complete data cleansing projects, maintenance projects, and data requests.
- Completes CCB ToDo's related to services.
- Manages map request platform to ensure timely delivery.
- Support and assist Compliance with data requests to complete MPSC requirements and recommendations within specified timeline.
- All other duties assigned.
Essential Characteristics
- Ability to lead by example in support of the Company's essential characteristics and values: strong ethics and integrity, dedication to a safe work environment, commitment to a diverse workforce that recognizes and respects every individual's unique skills and perspectives.
- Ability to work under pressure and meet tight deadlines.
- Ability to adapt in a fast-moving and changing culture.
- Strong interpersonal skills with the proven ability to build and establish rapport with a diverse array of people.
- Ability to work independently and manage time effectively in order to meet individual goals and deadlines.
- Ability to work as part of a team and display a positive attitude.
Supervisory Responsibilities
Required Education (certifications, licenses)
- High school diploma or equivalent.
- GIS certification or related degree is preferred.
- Valid DL required.
Required knowledge, skill and abilities
- Two years of prior job-related experience is preferred, one-year experience is required.
- Experience with asset management is required, experience with Maximo, our asset management system is preferred.
- Experience in the utility industry or construction is preferred.
- Familiar with software programs such as Microsoft Outlook, Word, and Excel is required.
Physical demands, environment and schedule
- Normal Work Environment - Work is performed in a shared office environment.
- Work schedule is during normal business hours.
- Overtime and/or travel may be required to meet business needs.
Posting Requirements
The above statements are intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Posting requirements: The above posting description is intended to describe the general nature of the level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. To perform this job successfully, an individual must be able to perform each duty and responsibility satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Spire, Inc., and its subsidiaries are Affirmative Action and Equal Employment Opportunity Employer.
We are committed to providing equal employment opportunity in all areas, including but not necessarily limited to, recruitment, selection, training, education, compensation, benefits, promotion, job transfer, upgrading, separation and recall regardless of the individual's race, color, sex, age, religion, national origin, genetics, sexual orientation, gender identity, disability, veteran status, and/or other protected categories under all Federal, State, and local laws. For more information, please view our Integrity and Inclusion pages of our career site.
Job Location: St Louis Job Segment: Geology, GIS, Database, Engineer, Engineering, Technology
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