Sr. Learning Technology & Governance Specialist

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Position Overview

The Sr. Learning Technology & Governance Specialist is responsible for bridging learning experience design, commercial enablement, and technology. This role supports the commercial organization in adopting and effectively using learning technologies while establishing a scalable content governance framework across the learning ecosystem.

The responsibilities of the Sr. Learning Technology & Content Governance Specialist include managing and optimizing learning technologies; supporting vendor relationship management; and designing, implementing, and operationalizing content governance processes across the commercial learning ecosystem. This role establishes scalable systems, standards, and workflows that enable consistent asset management, aligned content review cycles, clear content ownership, and audit-ready governance. The Sr. Specialist partners cross-functionally with Learning Experience Design, IT, Compliance, Legal, and Commercial stakeholders to ensure learning technologies and content are compliant, discoverable, well-governed, and impactful.

Essential Duties

Include, but are not limited to, the following:

• Own, manage, and optimize learning technologies across the commercial learning ecosystem, serving as the primary point of accountability and systems administrator for learning and enablement platforms.
• Lead vendor partnerships for assigned platforms by managing relationships, conducting regular business reviews, aligning enhancements and roadmaps, and ensuring performance expectations are met in partnership with IT, Procurement, and Compliance.
• Manage system enhancements and releases by gathering requirements, coordinating testing, and partnering with vendors and internal stakeholders to support adoption and scalability.
• Operationalize content governance for commercial learning assets by implementing standards, processes, and workflows in alignment with enterprise compliance and governance requirements.
• Implement and maintain governance workflows that enable content organization, version control, discoverability, aligned review cadences, and audit readiness across learning technologies.
• Establish and maintain content ownership and accountability models for learning and enablement assets, ensuring alignment with enterprise governance expectations.
• Partner cross-functionally with Learning Experience Design, IT, Compliance, Legal, and Commercial stakeholders to ensure learning technologies and content meet regulatory, business, and learner needs.
• Stay current on emerging learning technologies, industry trends, and best practices, evaluating relevance and informing recommendations for future enhancements within enterprise standards.
• Apply advanced stakeholder management and influence skills to partner effectively across Learning Experience Design, IT, Compliance, Legal, Commercial, and vendor organizations.
• Exercise excellent communication skills to translate technical concepts, governance standards, and system impacts into clear, actionable guidance for diverse audiences.
• Display strong organizational and problem-solving skills to manage multiple platforms, vendors, and initiatives simultaneously in a regulated environment.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company's Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to act with an inclusion mindset and model these behaviors for the organization.
• Ability to work designated schedule.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability to travel up to 10% of working time away from work location; may include overnight/weekend travel.

Minimum Qualifications

• Bachelor's Degree in Instructional Design, Learning Technology, Educational Technology, Information Systems, Business, or a related field; or High School Diploma/General Education Degree and 4 years of relevant experience.
• 6+ years of professional experience in learning technology, learning operations, enablement operations, or a related function.
• Demonstrated ability to administer and optimize learning or enablement platforms, including system configuration, enhancements, user support, and content governance workflows.
• Advanced proficiency in administering and optimizing learning and enablement technologies, including platform configuration, enhancements, integrations, and reporting.
• Strong digital fluency with enterprise collaboration and productivity tools, including effective use of cloud-based platforms, communication tools, and secure content-sharing environments.
• Advanced proficiency in Microsoft Office programs, including Word, Excel, PowerPoint, Outlook, and SharePoint, with the ability to create documentation, track workflows, and develop stakeholder-ready materials.
• Demonstrated ability to perform the essential duties of the position with or without accommodation.
• Applicants must be currently authorized to work in country where work will be performed on a full or part-time basis. We are unable to sponsor or take over sponsorship of employment visas at this time.

Preferred Qualifications

• Experience supporting learning or enablement technologies within a regulated industry (e.g., life sciences, healthcare, medical devices).
• Experience managing or partnering with enterprise technology vendors, including participation in roadmap discussions, enhancements, and business reviews.
• Familiarity with content governance, digital asset management, or workflow-based review processes in a compliance-driven environment.
• Exposure to learning experience design (LXD) principles and modern digital learning ecosystems.

Salary Range:

Exact Sciences is proud to offer an employee experience that includes paid time off (including days for vacation, holidays, volunteering, and personal time), paid leave for parents and caregivers, a retirement savings plan, wellness support, and health benefits including medical, prescription drug, dental, and vision coverage. Learn more about our benefits.

Our success relies on the experiences and perspectives of a diverse team, and Exact Sciences fosters a culture where all employees can develop personally and professionally with a sense of respect and belonging. If you require an accommodation, please contact us here.

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We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to disability, protected veteran status, and any other status protected by applicable local, state, or federal law.

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