Senior Continuous Improvement Engineer

Location Address:

Compensation Pay Range:

Summary:

Responsibilities:

The person in this position will:

• Train PHS staff and leaders in foundational and improvement aspects of the Presbyterian Daily Management System (PDMS).
• Support the Continuous Improvement Consultant, Senior or the Manger, PDMS Design and Deployment in the development of training content to effectively teach the PDMS
• Facilitate and coach the PDMS at the front line and with supervisors and managers.
• Support a large PDMS deployment, such as a hospital or division, managing all aspects of the deployment in assigned departments, including project management and maintaining relationships with staff and front line leaders.
• Use behavioral coaching with front-line leaders and staff, according to the PDMS ideal behaviors and in a way that integrates other culture change initiatives such as Just Culture.
• Deploy and coach tiered huddles at tier 1 (front line / leader level 5) and tier 2 (manager/director / leader level 4).
• Facilitate and coach improvement efforts of low to intermediate complexity using standardized methodology, including A3, Rapid Improvement Events, and related improvement methods to help teams solve strategically-aligned and staff-focused problems.
• Work with teams to maintain strategic alignment of process and outcome metrics, key behavioral indicators, huddles, and improvement work via the strategy deployment process.
• Demonstrate ability to prioritize multiple PDMS deployment departments, meet deadlines, and manage multiple customer relationships using workplans, timelines, and measures.
• Perform and facilitate behavioral assessments on leaders and DMS deployment departments.
• Facilitate standardization across like departments through sharing of best practices

Qualifications:

• Bachelors degree required.
• Five years experience in quality, quality improvement, operations, or business support functions in an environment that uses quality and/or lean daily management; or 3 years of such experience plus Lean Six Sigma Green Belt, ASME Lean Bronze, or similar certification.

All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.

Wellness
Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

Why work at Presbyterian?
As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services
Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.

Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.