New

Customer Service Representative

TEKsystems
$20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Massachusetts, Canton
Feb 14, 2026
Parttime evening opportunity that is a 4month seasonal project, supporting customer communications. Schedule: * Monday-Thursday: 6:00 PM - 11:00 PM * Saturday: 12:00 PM - 6:00 PM Responsibilities: * Handle inbound and outbound shareholder calls and email inquiries * Provide clear, professional assistance using scripted guidance * Help callers understand voting processes and ballot items * Process requests for proxy materials and update votes * Navigate multiple systems using dual monitors * Meet call metrics and quality standards Required Qualifications: * HS Diploma or GED * 1+ year contactcenter customer service experience * 6+ months outbound calling experience (within last 24 months) * Ability to persuade customers to complete required actions * Clear, professional speaking voice; ability to read scripts verbatim * Ability to remain calm and effective in fastpaced or stressful situations Equipment Requirements: * Companyprovided laptop * Candidate must supply a USB headset and second monitor * Ability to hardwire into home internet * Internet minimum: 100 Mbps download / 10 Mbps upload * Physical address required for equipment delivery (no PO boxes) Experience Level: Entry Level Job Type & LocationThis is a Contract position based out of Canton, MA. Pay and BenefitsThe pay range for this position is $20.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace TypeThis is a fully remote position. Application DeadlineThis position is anticipated to close on Feb 27, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.