Application Engineer 3

Summary

Responsible for the design, configuration, integration, administration, and lifecycle management of key credit union applications, including core banking platforms, digital banking platforms, loan origination systems, payment processing, treasury management, document imaging and workflow automation. In partnership with business units, analyze, design, and develop system enhancements to improve the user experience. This role ensures these systems are secure, compliant, and optimized for member services and internal operations. Shows a commitment to continuous learning, and a willingness to understand non-technical business processes. Effectively collaborates and communicates technical concepts and decisions in a way that can be understood by both technical and non-technical stakeholders. Mentor junior and mid-level team members in advanced troubleshooting techniques and engineering best practices. Create and contribute to architecture designs, design patterns, and engineering best practices.

Expected Outcomes

• New software application deployments, integrations, and upgrades to existing applications meet all business, technical, security, and compliance requirements and are implemented within established timelines.
• Optimal performance and stability of supported applications is achieved, contributing to a seamless technology experience for staff and members.
• Risks and dependencies are proactively addressed through cross-functional collaboration.
• Engineering best practices are leveraged, resulting in secure, compliant, efficient, and stable technology enabling business operations.
• Emerging technologies, artificial intelligence, and financial institution trends are researched, monitored, evaluated, and implemented to improve processes, member experience and aid in the integrations, development, testing and deployment of applications.
• Operational efficiencies are created by automating routine tasks, reducing technology friction, and improving reliability.
• Team development and knowledge retention are improved through the creation, ongoing maintenance, and sharing of application documentation.
• Technical foundation for enterprise applications is improved through modernization efforts, including vendor application migrations, upgrades, and integrations.
• IT engineering and DevOps best practices are documented and championed with team members.
• Architecture and application design knowledge stays relevant and aligned with industry best practices.

Capability Requirements:

• Bachelor's degree in Computer Science, Information Technology, or related field
• Five or more years of professional experience in application engineering, application development, or a similar role; or combination of applicable work experience and education.
• Strong analytical and troubleshooting skills; ability to resolve complex application issues and implement effective solutions.
• Strong understanding of system development life cycle and application of DevOps practices.
• Demonstrated proficiency with enterprise applications, vendor administration, database systems, and API integration technologies.
• Proven track record of mentoring and developing less experienced technology staff.
• Advanced understanding of software applications, application architectures, and IT engineering best practices. Proven track record of managing and administering applications. Demonstrated ability to master new or proprietary applications and programming languages.
• Prior experience working within agile methodologies.
• Advanced knowledge of the following:
  
  
  
  • Scripting and development languages
  • Application security best practices and secure coding standards
  • Database administration
  • Server operating systems
  • Automation and scheduling tools
  • Data analysis and reporting tools
  
  
  
  

The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all outcomes, responsibilities and qualifications required of employees assigned to this job.

Additional Details

• Physical Demands of Position: While performing the duties of this position, the employee is required to sit, stand and walk, use hands and fingers. The employee occasionally must reach above and below shoulder level, and li/push/pull and /or carry up to 10 pounds.
• Environmental/Working Conditions: Works in a typical administrative setting with climate control and appropriate lighting. Travel to branches requires exposure to outdoor and traffic conditions.
• Equipment Used: Variety of office equipment (telephone, printer, pc, mobile devices, etc).

EEO Statement: At Summit Credit Union, we are committed to providing Equal Employment Opportunity regardless of race, color, religion, sex, age, national origin, disability, military and veteran status, sexual orientation, gender identity, marital status or any other characteristic protected by local, state, or federal law. We embrace diversity and believe that inclusion is critical to our success as a credit union. Different makes us better. Employment decisions are made based on qualifications, merit, and business need.