Analyst Lead, Configuration

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Job Description

About FIS

Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.

About the team

Our Test Ops team supports complex, high-volume testing environments that power critical financial services platforms. We work collaboratively to manage configurations, streamline test operations, and ensure environments remain stable, efficient, and ready for rapid delivery. The team thrives on problem-solving, continuous improvement, and supporting fast-moving projects with accuracy and accountability.

What you will be doing

You will take the lead in managing configuration activities across multiple testing environments, ensuring everything runs smoothly and accurately.

You'll work closely with analysts, systems teams, and product partners while driving consistency, improving efficiency, and helping the team deliver high-quality outcomes.

You'll solve problems, streamline processes, and become a trusted go-to expert for environmental readiness and configuration standards.

Main duties and responsibilities

• Lead configuration management across multiple test environments.

• Ensure accuracy, consistency, and stability of environment setups.

• Collaborate with Test Ops, systems teams, and project partners to support delivery.

• Identify opportunities to improve processes, automation, and standards.

• Troubleshoot configuration-related issues and drive timely resolution.

• Maintain documentation, workflows, and configuration best practices.

What you bring

Key attributes

• Strong ownership, attention to detail, and a proactive mindset.

• Ability to lead, influence, and collaborate with cross-functional teams.

• Problem-solving ability in fast-moving technical environments.

• Excellent communication skills with both technical and non-technical partners.

Skills & Experience

• Experience with configuration management in technical or operational environments.

• Familiarity with testing or QA workflows.

• Ability to quickly learn complex systems and tools.

• Strong organizational and prioritization skills.

• Comfort working in team-centric, high-accountability environments.

• Ability to analyze issues and drive effective resolutions.

Bonus if you have

• Experience with mainframe environments, JCL, or scheduling tools.

• Background in test operations or environment support.

• Exposure to automation or scripting for configuration tasks.

• Knowledge of incident management or operational escalations.

• Experience supporting financial services platforms.

What we offer you

• A multifaceted role with real responsibility and broad opportunity to grow.

• A modern, collaborative work environment with a motivated team.

• A wide range of development tools and education opportunities.

• The chance to work on impactful, real-world challenges in financial technology.

• Competitive salary and comprehensive benefits package.

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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