Intern - Quote to Cash Operations

Quote, Contract, and Order Operations within the Finance organization.

This role will be shared between Quote & Contract Operations and Order Operations, providing hands-on exposure to an end-to-end, integrated Quote-to-Invoice environment spanning Salesforce CPQ, contracting, order management, billing, and downstream finance processes.

The internship offers practical experience in operational process analysis, systems thinking, risk awareness, and cross-functional collaboration within a SaaS and ERP-integrated ecosystem.

The intern will work closely with experienced operations leaders and subject matter experts and gain insight into how Finance-led operational improvements are designed, documented, and scaled.

What you'll be doing

• Assist with documenting Quote, Contract, and Order workflows, including handoffs, roles, and decision points

• Support process improvement or redesign efforts through analysis, workshops, and structured reviews

• Capture inputs and outcomes from working sessions in clear, usable formats (process maps, summaries, visual artifacts)

• Help identify process gaps, inefficiencies, or risks across quote-to-order and order-to-invoice activities

• Support documentation of findings in concise formats suitable for Finance and Operations stakeholders

• Assist with documenting improvement initiatives, dependencies, and impacts across teams

• Support preparation of materials for reviews, planning discussions, or change communications

• Support evaluation and documentation of tools used across Quote-to-Cash operations (e.g., Salesforce CPQ and downstream systems)

• Assist with creating or updating operational documentation, job aids, or FAQs

• How Quote-to-Cash operates end-to-end within a Finance organization

• Hands-on exposure to Salesforce CPQ, contracts, order management, and billing handoffs

• Practical experience in process analysis, documentation, and operational risk awareness

• How Finance partners with Sales and Operations to support accurate revenue execution

• Current undergraduate or graduate student in Business, Operations, Information Systems, Finance, or a related field

• Excel proficiency

• Interest in operations, process improvement, or enterprise systems

• Strong analytical, organizational, and communication skills

• Comfortable working with ambiguity and learning new tools and processes

Whatever your career journey, we'll help you find the right path. Through our training courses, mentorship, and continuous support, you'll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we're the essential partners for the world's most essential businesses-the hardworking companies who make, move, and sell the things the world needs.

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