Manager, Project Management Office

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future.

Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes.

PMO Manager (Working Manager)

Field & Supply Chain Operations

Role Overview

The PMO Manager will lead the day-to-day operation of the Field & Supply Chain Operations Project Management Office and serve as a working managerduring the PMO's initial phase.

This role is responsible for turning the organization's highest-value operational priorities into executed, measurable results. The PMO Manager will both set PMO standards and operating rhythmsand personally lead complex, cross-functional initiatives, while helping scale the PMO over time.

This is not a reporting or compliance-focused PMO role. Success is defined by execution, value realization, and trust with Field, Supply Chain, Product, and Finance leaders.

Key Responsibilities

PMO Leadership & Operating Model

• Own the day-to-day operation of the Field & Supply Chain PMO
• Help design and implement the PMO operating model, including:
• Intake and prioritization
• Portfolio sequencing
• Governance and decision forums
• Execution cadence and reporting
• Scope, define, and write the business case for each proposed project or program
• Establish practical standards for how projects are scoped, planned, executed, and measured
• Ensure PMO work is aligned to business priorities and capacity constraints
• Partner closely with the Sr. Directors, Program Management and Finance to size, validate, and track operational and financial benefits
• Act as a thought partner to operations leaders on execution risks, tradeoffs, and sequencing
• Build credibility for the PMO as a value-creation function, not overhead

Project Delivery

• Personally lead high-priority, cross-functional initiatives with meaningful operational and financial impact
• Translate ambiguous problems into structured workplans with clear ownership
• Drive execution rigor: milestones, risk management, escalation, and decision-making
• Ensure initiatives result in sustained operational change, not one-time fixes
• Surface risks early and course-correct when execution drifts

Team Leadership & Development

• Manage and coach Project Managers as the PMO grows
• Set a high bar for execution quality, communication, and operational judgment
• Provide hands-on coaching and feedback to improve PM effectiveness
• Support thoughtful scaling of PMO capacity as demand and value are proven

What Success Looks Like

• The PMO is trusted to run complex work without excessive oversight
• Leaders see tangible improvements in capacity, cost, quality, revenue, and customer experience
• The PMO portfolio is focused on the highest-value initiatives
• Financial benefits are clearly articulated and credibly tracked
• PMs are effective, confident, and improving
• The PMO scales deliberately after proving value

Required Qualifications

• 7-10+ years of experience in project, program, or PMO management
• Proven success leading complex, cross-functional initiatives in operations-heavy environments
• Experience operating as a player-coach
• Strong operational judgment and comfort navigating ambiguity
• Financial acumen and experience partnering with Finance
• Excellent executive-level communication skills

Preferred Experience

• Field operations, supply chain, logistics, or service organizations
• Experience standing up or maturing a PMO or transformation function
• Exposure to workforce economics, capacity planning, or productivity initiatives
• Experience in scaling or fast-moving environments

Why This Role Matters

This PMO will play a critical role in stabilizing operations, improving execution discipline, and driving measurable business results. The PMO Manager will be a key partner to senior leadership and an extension of the Field & Supply Chain Operations leadership team.

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.