Clinical Program Operations Manager - Rheumatology

SHIFT:

Seeking Breakthrough Makers

Children's Hospital of Philadelphia (CHOP) offers countless ways to change lives. Our diverse community of more than 20,000 Breakthrough Makers will inspire you to pursue passions, develop expertise, and drive innovation.

At CHOP, your experience is valued; your voice is heard; and your contributions make a difference for patients and families. Join us as we build on our promise to advance pediatric care-and your career.

CHOP does not discriminate on the basis of race, color, sex, national origin, religion, or any other legally protected categories in any employment, training, or vendor decisions or programs. CHOP recognizes the critical importance of a workforce rich in varied backgrounds and experiences and engages in ongoing efforts to achieve that through equally varied and non-discriminatory means.

A Brief Overview
This role manages program services and/or clinical operations and is responsible for short and long-term operational goals and objectives.

What you will do

• Manage program strategy, planning and operations
• Oversee program development including policies, procedures, and strategies
• Ensure compliance, professional standards and regulatory requirements in care
• Lead initiatives to promote program growth, improvement and sustainability
• Establish partnerships with and present programs to internal and external audiences
• Oversee the development, collection and reporting of performance metrics
• Provide program financial oversight, including planning/budgets, analysis and projections
• Oversee the use, maintenance and optimization of program systems, databases and tools
• Assist in development and execution of program outreach and advocacy
• Hire, train, manage and develop staff
• Other duties and initiatives as needed

Education Qualifications

• Bachelor's Degree - Required
• Master's Degree - Preferred

Experience Qualifications

• At least seven (7) years of clinical program related experience - Required
• At least three (3) years of leadership, management, or supervisory experience - Required
• At least five (5) years of leadership, management, or supervisory experience - Preferred

Skills and Abilities

• Advanced proficiency with office software (Microsoft Office) including word processing, spreadsheet, and presentation software (Word, Excel, PowerPoint)
• Excellent verbal and written communications skills
• Excellent time management skills
• Excellent organizational skills
• Excellent interpersonal skills
• Strong project management skills
• Strong conflict resolution skills
• Strong leadership skills
• Ability to influence others to accomplish tasks outside of the direct span of control
• Ability to gather, analyze and make recommendations/decisions based on data
• Ability to maintain confidentiality and professionalism
• Ability to collaborate with stakeholders at all levels

To carry out its mission, CHOP is committed to supporting the health of our patients, families, workforce, and global community. As a condition of employment, CHOP employees who work in patient care buildings or who have patient facing responsibilities must receive an annual influenza vaccine. Learn more.

EEO / VEVRAA Federal Contractor | Tobacco Statement

SALARY RANGE:

Salary ranges are shown for full-time jobs. If you're working part-time, your pay will be adjusted accordingly.

-------------------

At CHOP, we are committed to fair and transparent pay practices. Factors such as skills and experience could result in an offer above the salary range noted in this job posting. Click here for more information regarding CHOP's Compensation and Benefits.