Warewash Technician

TriMark USA is the country's largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com

Why you'll love it here!

• Competitive compensation
• Portal to portal pay
• Overtime opportunities
• Company vehicle
• Company credit card for all travel expenses
• Company cell phone
• Medical, dental, vision benefits from Day One!
• 401(k) with company match
• Paid time off and holidays
• Ongoing technical training and certification support-CFESP prep programs, hands-on manufactures training
• Tuition reimbursement for additional certifications

POSITION SUMMARY:

• The Warewash Technician reports to the Service Manager
• Located in New Haven, CT or in Hartford, CT
• Field Based - Full Time

The Warewash Service Technician is responsible for diagnosing, repairing and maintaining commercial dishmachines and warewashing systems. This field-based role supports restaurants, healthcare facilities, education, and institutional clients by ensuring sanitation equipment operates safely, efficiently, and in compliance with health standards.

ESSENTIAL FUNCTIONS & KEY RESPONSIBILITIES

Technical Service & Repair

• Diagnose and repair commercial dishwashers, undercounter units, conveyor systems, booster heaters, 3-compartment sink systems and related sanitation equipment.
• Troubleshoot electrical, plumbing, steam, and chemical dispensing systems.
• Conduct preventive maintenance including deliming, wash arm inspections, pump checks, and heater testing.
• Replace components such as motors, contactors, solenoids, switches, wash pumps, and control boards.
• Ensure equipment meets manufacturer specifications and local health codes.

Customer Support

• Provide professional and responsive service at customer sites.
• Educate operators on proper use, cleaning procedures, and preventive maintenance practices.
• Communicate repair findings, parts needs, and service timelines clearly.

Operational Excellence

• Accurately complete digital work orders and service documentation.
• Maintain service vehicle, tools, and parts inventory.
• Follow safety procedures, including lockout/tagout and proper chemical handling.
• Support emergency service calls as needed.

Work Environment

• Field-based role servicing commercial kitchens.
• Combination of scheduled preventive maintenance and emergency repair calls.
• Regional travel as required.

REQUIRED QUALIFICATIONS:

• 2+ years of commercial kitchen equipment, appliance repair, plumbing, electrical, or related mechanical experience preferred.
• Strong troubleshooting skills in electrical controls and water/steam systems.
• Ability to read wiring diagrams and equipment schematics.
• Basic plumbing knowledge (water supply, drainage, pressure systems).
• Valid driver's license with acceptable driving record.
• Ability to lift up to 75 + pounds and work in active kitchen environments.

PREFERRED QUALIFICATIONS

• Manufacturer certifications (Hobart, Jackson, Champion, etc.).
• Experience with chemical dispensing systems.
• EPA Certification (if supporting refrigeration-based warewash equipment).
• Trade school or technical training in electrical or mechanical systems.

#MKIndeed

The range provided represents the national average pay range for this position and is considered to be a general guideline. Pay for this position will reflect the candidate's unique qualifications and may be higher or lower than the range provided based on employee geographic location. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other local, state, and federal law.

In addition to base salary, this role will be eligible for participation in TriMark's' benefits programs, including medical, dental, vision, 401K (with employer match), etc. Leadership positions may also qualify for participation in bonus programs commensurate with role and scope of responsibility.

TriMark's commitment to diversity, inclusion and belonging is a purposeful mission of strengthening our organization and those we serve by uniting the unique and beautiful differences of our employees. This mission is instilled in the fiber of who we are as a company, setting the standard for our industry. We are committed to promoting diversity, inclusion and belonging through sharing, education, and experiences.

TriMark USA provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to accommodations@trimarkusa.com.

Scam Alert: TriMark will never ask an applicant for their social security number or to make a payment related to a job application or job offer, or to pay for workplace equipment. Further, all communications with TriMark recruiters will come from an e-mail address ending in TriMarkUSA.com. If you have any concerns about the legitimacy of a job posting or recruiting contact, please contact recruitment@trimarkusa.com