Clinical Information Specialist

Do you want to work at one of the Top 100 Hospitals in the nation? We are guided by our values of Love and Excellence and are passionate about delivering health, not just health care. Come join us at ChristianaCare!

ChristianaCare, with Hospitals in Wilmington and Newark, DE, as well as Elkton, MD, is one of the largest health care providers in the Mid-Atlantic Region. Named one of "America's Best Hospitals" by U.S. News & World Report, we have an excess of 1,100 beds between our hospitals and are committed to providing the best patient care in the region. We are proud to that Christiana Hospital, Wilmington Hospital, our Ambulatory Services, and HomeHealth have all received ANCC Magnet Recognition.

• Medical, Dental, Vision, Life Insurance, etc.

• Two retirement planning offerings, including 403(b) with company contributions.

• Generous paid time off with annual roll-over and opportunities to cash out.

• 12-week paid parental leave

• Tuition assistance

• Incredible Work/Life benefits including annual membership to care.com, access to backup care services for dependents through Care@Work, retirement planning services, financial coaching, fitness and wellness reimbursement, and great discounts through several vendors for hotels, rental cars, theme parks, shows, sporting events, movie tickets and much more!

ChristianaCare is searching for a full time Clinical Information Analyst to support the ongoing needs of the staff of the Department of Pathology and Laboratory Medicine and its customers by optimizing the use of the Laboratory information System (LIS) to provide quality patient services. In addition, the analyst will incorporate a strong laboratory technology background while acting as the clinical liaison between the laboratory application side and the technical orientation of the Clinical Information System (CIS) team.

The successful candidate will have experience as a Medical Laboratory Scientist and have a minimum of three years laboratory testing experience. In addition, the analyst must have the ability to organize, define, and articulate system issues reported by staff and collaborate with IT technical teams to resolve them, Also, have the ability to work closely within laboratory section and IT requirements to meet timely project schedules

• B.S. or equivalent experience in Laboratory Science or Information Technology.

• Three years of laboratory testing experience.

• Demonstrated experience supporting a lab information system upgrade (e.g., Data Base Coordinator or Super User).

• Knowledge of clinical laboratory concepts, techniques, and procedures.

• Knowledge of laboratory safety and infection control techniques.

• Knowledge of business operating systems and office applications.

• Ability to assess situations, consider alternatives, and choose appropriate courses of action.

• Skill in oral and written communication, and the ability to balance multiple projects simultaneously.

• Manual dexterity and normal color vision.

Responsibilities

• Triage LIS problems presented by laboratory personnel, resolving uncomplicated problems before presentation to LIS Coordinator and/or CIS analysts. Completes all necessary fact finding and compilation of documentation before presenting complex problems to CIS.

• Participate in set-up and maintenance of foreign systems that interface orders and/or results to the laboratory information system mapping and display of ChristianaCare (CC) and non-CC laboratory data. Have a working knowledge of each of these systems and serve as a training and troubleshooting resource.

• Have a working knowledge of the concepts related to laboratory medical device interfaces (i.e. instruments).

• Have a working knowledge of the concepts related to reference laboratory testing including both interfaced (i.e. Mayo, Quest) and non-interfaced testing

• Perform various audits of the LIS in conjunction with database coordinators to verify ongoing accuracy of data, including billing, test volume, cumulative reports, error correction reports, etc.

• Have a familiarity with charge capture concepts including billing stage and charge reversals in the LIS and charge processing and display in the patient financial system.

• Participate in upgrade project teams as the laboratory representative for planning, scheduling, testing, training and communication.

Christiana Care Health System is an equal opportunity employer, firmly committed to prohibiting discrimination, whose staff is reflective of its community, and considers qualified applicants for open positions without regard to race, color, sex, religion, national origin, sexual orientation, genetic information, gender identity or expression, age, veteran status, disability, pregnancy, citizenship status, or any other characteristic protected under applicable federal, state, or local law.

Post End Date

EEO Posting Statement

ChristianaCare offers a competitive suite of employee benefits to maximize the wellness of you and your family, including health insurance, paid time off, retirement, an employee assistance program. To learn more about our benefits for eligible positions visit https://careers.christianacare.org/benefits-compensation/