Remote New

New Business Contract Coordinator

Symetra
paid holidays, sick time, 401(k)
United States
Mar 06, 2026
Symetra has an exciting opportunity to join our team as a New Business Contract Coordinator! About the role The New Business Contract Coordinator is the back office for all things contracts. They are responsible for organization, research, assembly and mailing preparation of Retirement New Business complex contracts. The New Business Contract Coordinator will also provide quality checks of assembled complex contracts in preparation for mailing. In addition, the New Business Contract Coordinator will perform necessary filing documentation, interdepartmental communication, and other administrative duties. What you'll do in this role Contract Output Review, Organization and Data Entry: Perform assembly and quality check for Retirement contract output, using multiple administrative systems. Knowledge & understanding of specific partner agreements, state regulatory requirements and compliance mailing requirements applicable to all contract output. Management of workflow to ensure completion of assigned daily tasks to meet established service level agreements. Problem Solving: Identify and resolve assembly issues or defects, reporting them to management as necessary. Continuous Improvement: Participate in process improvement initiatives to enhance assembly efficiency and quality. Communication: Active and open communication within team and within department to support workflow. Strong relationship management with departments within and outside of New Business that support contract related work (Contract Output and Enterprise Forms Teams, Compliance, Output BPO and Ricoh). Participation in team/ department meetings and training. Serve as contact for contract related communication leading to resolution for contract mailing. Monitor individual email and IM chat, responding to inquiries in timely manner or route to appropriate person, team or unit. Understanding of department policies, procedures and other identified administrative duties. What we offer you "Just do it! Even if you feel like you may not be 100% qualified, apply. Sometimes we see potential in others that they cannot see in themselves. You may be overqualified, or you may be the "something special" we are looking for to bring a unique, fresh approach to our company." - Ruby S., Associate EDX Analyst If you want to work for a company that is always considering its employees while working towards sustainable growth this is that company. Within Symetra, there is always innovation, empowerment, and growth opportunities, all while providing us with a great work/life balance and incredible benefits for a very reasonable cost!" - Cindy J. G., Sr. Product Owner "Symetra is truly a great place to work. The positive work climate, strong sense of team, and the resources available make it feel like one cohesive family. What stands out most to me is the company's deep commitment to diversity, equity, and inclusion-it's not just a statement, it's an active and ongoing priority that's felt throughout the organization." -Charlotte G., Sr. Underwriter - Consultant Stop Loss Benefits and Perks We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home. Flexible full-time or hybrid telecommuting arrangements Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6% Paid time away including vacation and sick time, flex days and ten paid holidays Give back to your community and double your impact through our company matching Want more details? Check out ourSymetra Benefits Overview Compensation Salary Range: $22.00- $ 33.95plus eligibility for annual bonus program Who you are: This is an entry level support role. Some prior work experience. Requires general skills, basic understanding of computer applications and data entry. Good organizational skills. We empower inclusion At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here. Creating a world where more people have access to financial freedom Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products--and operate our company--to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom. For more information about our careers visit: https://symetra.eightfold.ai/careers Work Authorization Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company. Please review Symetra's Remote Network Minimum Requirements: As a remote-first organization committed to providing a positive experience for both employees and customers, Symetra has the following standards for employees' internet connection: Minimum Internet Speed:100 Mbps download and 20 Mbps upload, in alignment with the FCC's definition of "broadband." Internet Type:Fiber, Cable (e.g., Comcast, Spectrum), or DSL. Not Permissible:Satellite (e.g., Starlink), cellular broadband (hotspot or otherwise), any other wireless technology, or wired dial-up. When applying to jobs at Symetra you'll be asked to test your internet speed and confirm that your internet connection meets or exceeds Symetra's standard as outlined above. Identity Verification Symetra is committed to fair and secure hiring practices. For all roles, candidates will be required (after the initial phone screen) to be on video for all interviews. Symetra will take affirmative steps at key points in the process to verify that a candidate is not seeking employment fraudulently, e.g. through use of a false identity. Failure to comply with verification procedures may result in: Disqualification from the recruitment process Withdrawal of a job offer Termination of employment and other criminal and/or civil remedies, if fraud is discovered #LI-OR1 #LI-Remote