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Seasonal Collections Specialist

Honor Credit Union
United States, Michigan, Berrien Springs
Mar 06, 2026







Position:
Seasonal Collections Specialist



Location:

Berrien Springs, MI



Job Id:
3182

# of Openings:
1


Seasonal Collections Specialist - Berrien Springs (Full-Time)


This is a Seasonal role that will be employed during the summer months - approximately May through August.


ABOUT HONOR:


At Honor Credit Union, we've been putting members first since 1934. Our team remains true to our member promise: Providing Solutions For Your Financial Success. Honor members enjoy extraordinary member service at 28 branches, and worldwide through online banking.


OUR TEAM:


As a team member at Honor Credit Union, you are genuinely part of a family. We leave the term "employee" at the door because you're much more than that; you're a valued member of the Honor Team and its success. We don't settle for good; we aspire to be great, and that starts with the people that live out the "I Am Honor" promise every day.


At our core, we are obsessed with providing extraordinary member experience with solutions for financial success. We are rooted in the belief that finances don't have to be intimidating and giving back to the communities we serve is essential. We are made up of outgoing, positive, friendly, and highly experienced people, which creates an inclusive, stimulating atmosphere. Smiling is the epitome of our culture, and like kindness, we believe smiling is contagious - it's no accident that you'll find a smiley face on all things Honor.


COMMITMENTS TO LIVING "I AM HONOR":


  • Act with Urgency and Care - You have the direct authority and responsibility to act and seek out solutions.
  • The Platinum Rule - Treat others the way they want to be treated.
  • Make the Connection - Develop genuine relationships so you can provide a "WOW" experience.
  • See a Need, Fill a Need - Seize opportunities to help others meet their needs, whether they are known or unrealized.
  • Reason over Rules - Make decisions that are good for the person and good for Honor.
  • Cultivate Peace & Love - Uphold an environment where diversity is celebrated, kindness is contagious, and everyone belongs.


WHAT WE ARE LOOKING FOR:


  • Supports and performs collection activities associated with various delinquent & negative accounts.
  • Process debt protection claims and benefit payments for disability, unemployment, and death.
  • Responsible for posting collections payments.
  • Assists in the management of delinquent accounts and performs research to obtain information pertaining to delinquent accounts.
  • Verifies employment status and makes appropriate court filings to be used for seeking judgments on bad debt. Ensures the company's professional image is maintained.


WHAT WE EXPECT FROM YOU:

EDUCATION/CERTIFICATION:


  • High School diploma or equivalent.


EXPERIENCE REQUIRED:


  • Abilities generally acquired on the job. Prior administrative experience strongly preferred.


KNOWLEDGE/SKILLS/ABILITIES:


  • Knowledge of collection procedures and related laws and regulations.
  • Understanding of Company policies.
  • Must have a demonstrated ability to keep finances in order.
  • Strong listening, verbal, and written communication skills.
  • Be self-directed and able to work with minimal supervision.
  • At all times follow the core values of credit union - honesty, truth, respect and integrity.
  • Must be highly detail oriented.




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