Service Operator-2Cl L503

Overview

Under general supervision, maintain effective operational communications by way of radio, telephone and other communication channels such as CRT/keyboard, a printer, a pneumatic tube system, or a telecopier; and, disseminates all necessary information to responsible parties in a timely and efficient manner.

Responsibilities

• Under general supervision, maintain effective operational communications by way of radio, telephone and other communication channels such as CRT/keyboard, a printer, a pneumatic tube system, or a telecopier; and, disseminates all necessary information to responsible parties in a timely and efficient manner.
• Dispatch, receive, and relay operational communications and coordinate these activities with other departments.
• Receive service calls directly or indirectly, organize these calls with respect to established priorities, and efficiently dispatch this work to field forces.
• Follow notification and call-out procedure as required. Keep records of service calls, responses, and operations as required; assist in the summarization of these records; and update, file and retrieve records necessary for the performance of job duties.
• Provide assistance to field forces such as communication with outside agencies and obtaining field locations or facility information from the distribution maps. Perform related or less skilled duties as assigned.
• Perform activities in accordance with Company Safety Rules, Good Housekeeping Practices and Company policies.

Qualifications

• High School Diploma/GED

• Ability to read, write and speak English effectively and perform simple arithmetic. Required
• Must be of sound physical condition. Required
• This position is subject to drug testing as required by governmental regulations. Required
• Must successfully pass a predictive aptitude (behavioral) test. Required
• Candidates awarded this position will be restricted from bidding another position for twelve (12) months

• Driver's License Required