Work Control Project Specialist (Maximo)

The Work Control Project Specialist (Maximo) supports facility maintenance operations by managing work control processes, coordinating preventive maintenance schedules, and administering the IBM Maximo Computerized Maintenance Management System (CMMS). This role is responsible for ensuring accurate work order creation, scheduling, tracking, and completion while supporting system implementation, configuration, and continuous improvement of maintenance workflows.

This is a highly responsible and detail-oriented position essential to the successful execution of maintenance operations. The Work Control Project Specialist works closely with maintenance crews, project managers, and leadership to ensure accurate reporting, efficient scheduling, and proper documentation of maintenance activities.

• Administer and maintain IBM Maximo CMMS to support maintenance operations, including work order creation, tracking, scheduling, and completion.
• Support Maximo implementation activities, including system configuration, data migration, preventive maintenance setup, and user training.
• Receive, review, and process maintenance service requests and generate Maximo work orders for corrective and preventive maintenance.
• Schedule and dispatch technicians for preventive, predictive, and corrective maintenance tasks using Maximo scheduling tools.
• Maintain Preventive Maintenance (PM) schedules and ensure work orders are generated and completed according to established maintenance cycles.
• Monitor work order status in Maximo and coordinate with maintenance staff to ensure timely completion and accurate documentation.
• Record and update asset information, labor hours, materials, and maintenance history within Maximo.
• Distinguish service tickets in the system and assign them to the appropriate maintenance department or technician.
• Prepare and distribute work orders to service crews and coordinate service calls as needed.
• Relay messages and special instructions to mobile crews and other departments using email, telephone, or system notifications.
• Input technician time, completion notes, and maintenance documentation into the work management system.
• Close out work orders in Maximo with detailed completion notes and documentation for asset history and reporting purposes.
• Troubleshoot discrepancies within work orders, asset records, or maintenance documentation when necessary.
• Maintain records of service calls and work orders through proper electronic documentation and filing procedures.
• Support reporting and data analysis related to maintenance performance metrics, work order backlog, and asset reliability.
• Assist with Maximo user support and training for maintenance personnel.

• Ability to work efficiently under pressure in a high-energy maintenance operations environment.
• Ability to succeed in a high-demand work control environment supporting multiple maintenance crews.
• Strong knowledge of Computerized Maintenance Management Systems (CMMS), preferably IBM Maximo.
• Understanding of maintenance work order lifecycle and preventive maintenance programs.
• Knowledge of dispatching methods, maintenance coordination, and work control processes.
• Familiarity with building maintenance operations and service requirements.
• Ability to operate a personal computer with strong attention to accuracy and detail.
• Ability to establish priorities to ensure completion of tasks in a timely manner.

• Associate's degree in a related field
• 2+ years of experience in Project Administration, (DOD BOSS contract experience preferred)
• Experience using IBM Maximo or similar CMMS platforms
• Experience supporting Maximo implementation, configuration, or system rollout activities preferred
• Knowledge of preventive maintenance scheduling, work order tracking, and asset management systems
• Experience coordinating maintenance tasks in facilities, base operations, or industrial environments preferred
• Must be computer literate with knowledge of MS Word, Excel, and other Microsoft Office programs
• Regular, dependable attendance
• Valid driver's license compliant with the REAL ID Act or ability to obtain one
• Ability to pass a pre-employment drug screening and background check
• U.S. citizenship required to obtain and maintain access to military installations

• Carrying objects/boxes/print-outs short distances
• Extensive work with a personal computer
• May require lifting and moving as much as 25 pounds with assistance
• Use of hands, reaching with hands and arms, talking, and walking
• Prolonged periods of sitting, bending, squatting, standing, twisting, or stooping
• This is an indoor clerical position

* Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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• Generous benefits package consistent with Service Contract Act
• Insurance Allowance
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Employee Stock Ownership Plan (ESOP)
• Paid Time Off (Vacation, Sick & Federal Holidays)
• Short Term and Long Term Disability
• Term Life Insurance
• Referral program- Join our team then bring your friends

What Sets EMI Apart

EMI is an industry-leading provider of DOD base operation support services, facilities maintenance, and logistics. Our goal is to contribute to the repair and maintenance of buildings and equipment. EMI consistently delivers cost-saving through best value innovations and quality service that exceeds our clients' expectations.

The Right Partner: EMI has grown by gaining our customers' trust and our employees' loyalty. We've successfully performed over 60 service contracts and we understand the unique challenges facing today's military. We offer exceptional responsiveness and a strong commitment to customer satisfaction. We demonstrate this commitment by consistently earning some of the highest customer satisfaction ratings in the industry.

The Right Team: The EMI team includes over 250 high-achieving professionals, administrative and trades personnel deployed in various locations throughout the United States. At times, we augment our in-house capabilities with proven and capable business partners.

The Right Approach: EMI brings vast expertise and proven solutions to augment our clients' operations. We provide a platform that delivers seamless mission support and exceptional customer service in a very cost-effective and repeatable solution.

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