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IT Business Analyst
100% Remote
Pay : $36.00 - $45.00 per hour
26-02276
Position Overview
The IT Business Analyst - Own Brand Business Technology supports a large-scale enterprise initiative to consolidate multiple business systems into a unified technology platform for Ferguson's Own Brand division. This role plays a critical part in gathering and validating business requirements, supporting ERP and digital platform implementations, and ensuring accurate product data structures across systems. The analyst collaborates with cross-functional teams to analyze processes, map data, support system configuration, coordinate testing, and ensure successful deployment of new business applications. Job Responsibilities
Elicit, analyze, and document business requirements across multiple business units
Validate and refine existing requirements for ERP and related digital platform implementations
Document current business processes and identify opportunities for process improvements
Analyze system requirements including data inputs/outputs, information flows, and system integrations
Support configuration and maintenance of business systems across environments
Assist with creation and maintenance of product data structures, mappings, and datasets
Evaluate the impact of process or system changes on business operations
Facilitate workshops and meetings to gather requirements and align stakeholders
Develop and execute unit and functional test cases and validate testing results
Coordinate testing efforts across cross-functional teams
Assist in developing business cases and implementation roadmaps for new technology solutions
Support Agile project ceremonies and collaborate with product owners, architects, developers, and project teams
Provide third-level support by helping troubleshoot issues with production systems
Conduct system demonstrations and assist with training documentation when needed
Communicate project progress, risks, and concerns to stakeholders and leadership
Job Requirements
Bachelor's degree in Business, Information Systems, Engineering, or related field, or equivalent work experience
5+ years of experience in business systems analysis, product lifecycle support, or related technology roles
Experience working with digital platforms such as ERP, PIM/PXM, DAM, or similar enterprise systems
Understanding of product lifecycle management, data governance, data migration, and product data structures
Strong experience working in Agile environments and understanding of the software development lifecycle
Familiarity with system integration methods and data mapping processes
Advanced analytical and problem-solving skills with strong attention to detail
Strong interpersonal and communication skills with the ability to work across technical and non-technical teams
Proficiency in Microsoft 365 tools including Excel, Outlook, PowerPoint, Teams, and OneNote
Ability to manage multiple complex projects in a fast-paced and evolving environment
Preferred Qualifications
Experience with ERP platforms such as SAP, Oracle, Microsoft Dynamics, Sage X3, or similar systems
Experience with PIM/PXM platforms such as Salsify or similar product information management systems
Experience with JIRA, Confluence, or other Agile collaboration tools
Experience with GS1/UPC management, regulatory product data, or product catalog systems
Experience working with large datasets or complex digital product catalogs
Familiarity with PLM or DAM solutions
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