Senior Workplace Management Administrator

Curious about leveraging your expertise to elevate workplace operations at a leading organization? As a Workplace & Facilities Administrator at Spectrum, you'll support integrated facilities management and workplace services, ensuring reliable property services and a seamless employee experience. Your efforts will optimize operational efficiency and directly contribute to the quality of our workplace environment.

How You'll Make an Impact

• Partner with the WFM Administration team to oversee contracted workplace and facilities services, ensuring compliance with service standards and regulatory requirements
• Manage occupancy experience requests through helpdesk or workflow systems, coordinating needs evaluation, scope development, vendor engagement and service trend analysis
• Lead vendor bid and selection processes using standardized proposals and bid summary analysis
• Serve as an escalation point between service providers and Spectrum facilities management teams
• Support accounts payable processes in alignment with corporate guidelines
• Develop and compose workplace and facilities management dashboards and reports covering service trends, financial accruals, budget variances and forecasts
• Oversee building life cycle replacement projects and facilities planning, including space allocation, office moves and cost estimates
• Administer project documentation and property repositories, maintaining records according to company and business unit policies
• Identify efficiency opportunities and drive efforts to implement improvements
• Train and mentor WFM Administrators and assist with workplace experience services such as meeting and event management, amenities and employee experience objectives

Working Conditions

• Office environment

What You'll Bring to Spectrum

Required Qualifications

Education

• Bachelor's degree in Business Administration or related field, or combination of education and experience

Experience

• 3+ years of experience within facilities or property management

Skills

• Strong spatial skills with experience implementing workplace strategies and the ability to translate business requirements into space requirements for the business units
• Intermediate/Advanced knowledge of AutoCAD, CAFM/IWMS systems, Excel (V-Lookups, cell calculations, pivots, etc.), and PowerPoint (ability to consolidate data and floor plans into presentations)
• Proven ability to solve problems and the desire to create/build processes
• Proven customer service skills and ability to interface with various levels of management and staff
• Thrive in ambiguous situations amongst numerous cross-functional entities
• Proven complex and creative problem solving
• Stay up to-date on industry best practices
• Ability to balance working independently and very collaboratively as part of a multi-functional team
• Ability to analyze and interpret data
• Ability to communicate orally and in writing in a clear and straightforward manner
• Proven ability to handle multiple projects and tasks

Preferred Qualifications

Experience

• 3+ years of experience in a corporate environment
• 3+ years of quantitative or operational analysis experience