New

Technology Care Coordinator - Lafayette Hill, PA

Merakey
tuition reimbursement, retirement plan
United States, Pennsylvania, Lafayette Hill
Mar 07, 2026
Back Technology Care Coordinator #107779 Multiple Locations Apply X Facebook LinkedIn Email Copy Position Type Full-Time Shift 1st Shift - no week-ends Work Schedule Monday - Friday Requirements The ideal candidate will possess the following qualifications: Bachelor's degree in business or related field is required. MUST RESIDE IN PA, DE, OH, LA, TN, TX, VA IDD EXPERIENCE At least 1 year experience in the health and human services industry is required. IT and Project Management experience highly preferred. Description LumiCare (A Merakey Affiliate) is seeking a Technology Care Coordinator with strong experience supporting individuals with Intellectual and Developmental Disabilities (IDD). This is a blended humanservices and technology role that combines assessment, training, customer outreach, technical configuration, and troubleshooting to ensure each person receives the right technology-and knows how to use it successfully. LumiCare is a humanservicesfocused technology company dedicated to helping individuals with neurodiverse, physical, and other specialized support needs achieve greater independence through personalized, sustainable technology solutions. The organization combines deep expertise in assistive and enabling technologies with nearly a decade of handson implementation experience in large humanservices environments. Key Responsibilities: Human Services & Assessment Conduct personcentered technology assessments for individuals with IDD and other support needs. Develop customized training and support plans based on individual goals, needs, abilities, and daily routines. Provide outreach and relationshipbuilding with customers, families, providers, support coordinators, state agencies, and MCO partners. Technology Implementation & Support Configure devices, apps, smarthome tools, adaptive equipment, and assistive technologies to match individual needs. Troubleshoot hardware, software, and connectivity issues as part of ongoing sustainability support-a key differentiator of LumiCare services. Deliver handson and remote training to individuals and support teams to ensure successful technology adoption. Manage procurement coordination and assist in customizing equipment setups to support independence. Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - https://www.merakey.org/careers/benefits About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse. Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!