CMA-Mobile Clinic

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

The Certified Medical Assistant (CMA) has duties and responsibilities related to patient care in the Mobile Clinic environment. The individual displays responsible behaviors, communicates effectively with others and functions as a member of the healthcare team. The CMA reports to the Manager, Mobile Screening Services who is responsible for the administrative supervision, staff development, and orientation of the CMA to the area's policies and procedures. The CMA must demonstrate competency in all skills related to the patient care and patient registration. The CMA maintains an inventory of examination/procedure room supplies, assists in the organization of efficient patient flow, and organizes the clinic environment to assure patient safety.

RESPONSIBILITIES:

• Works with team to assure smooth and efficient patient flow, safety, and clinical operation.
• Problem solves obstacles throughout process and notifies the Manager of Mobile Screening Services (MMSS) of wait times.
• Drives a Grady authorized passenger vehicle to and from pre-selected sites.
• Assists the provider with exams and any tasks related to patient care, including phlebotomy.
• Maintains and stocks supplies, equipment, and sterilizes instruments.
• Performs accurate, legal, and ethical documentation at all times.
• Performs customer service tasks such as greeting patients in a professional and friendly manner, answering phones, etc.
• Updates the MMSS of any occurrences which may be contrary to Grady's High Reliability Organization (HRO) principles.
• Executes the duties and responsibilities of this role with limited supervision and direction.
• Performs patient intake and registration, verifies patient demographics and third-party payers' information.
• Monitors clinic schedule and ensures encounters are closed at the end of the day.

JOB QUALIFICATIONS:

• High School Diploma OR GED. Associate Degree of Applied Science preferred.
• Completion of an Accredited Medical Assistant training program, such as courses provided through community colleges and/or vocational schools.
• Certified as a Medical Assistant by an approved National Examination Agency, a CMA/RMA(AAMA), NCMA (NCCT), CCMA(NHA), RMA(AMT), RMA(ARMA), MA(AMCA)
• Current BLS certification from American Heart Association.
• Interpersonal and communication skills with patients, families, physicians, and other health care team members to foster optimal quality of outpatient care.
• Demonstrated judgment and ability to work effectively with a diverse population of staff, patients and families.
• Experience with scheduling, insurance verification and billing preferred.

Core Competencies
These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2.Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3.Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5.Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards
At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.

• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.

• Work-Life Balance: Paid time off, holidays, and family leave benefits.

• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.

• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady's Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?
Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration.

Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued.

At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement:
Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic.

Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.