ServiceNow IRM-GRC Sales Executive

Your Journey at Crowe Starts Here:

At Crowe, you can build a meaningful and rewarding career. With real flexibility to balance work with life moments, you're trusted to deliver results and make an impact. We embrace you for who you are, care for your well-being, and nurture your career. Everyone has equitable access to opportunities for career growth and leadership. Over our 80-year history, delivering excellent service through innovation has been a core part of our DNA across our audit, tax, and consulting groups. That's why we continuously invest in innovative ideas, such as AI-enabled insights and technology-powered solutions, to enhance our services. Join us at Crowe and embark on a career where you can help shape the future of our industry.

Job Description:

About the Team

The ServiceNow Risk Management Sales Team at Crowe focuses on helping organizations modernize and strengthen their governance, risk, and compliance operations using the ServiceNow platform. The team works closely with clients to understand their risk, compliance, audit, and regulatory challenges and identify opportunities to improve visibility, automate processes, and enhance decision-making through solutions such as Policy and Compliance Management, Risk Management, Audit Management, Third-Party Risk Management, and Business Continuity and Operational Resilience. By partnering with solution architects, alliance teams, and delivery consultants, the sales team develops tailored ServiceNow IRM solutions that help clients reduce risk, improve compliance execution, and support enterprise transformation initiatives across a range of industries.

About the Role

The Senior Manager - Risk Management Sales is a market-facing sales leader responsible for driving growth of Crowe's ServiceNow Risk Management (IRM/GRC) solutions. This role leads pipeline development, strategic account expansion, and pursuit execution for complex ServiceNow Risk Management engagements. The Senior Manager works closely with client executives to understand business, risk, and regulatory challenges and develop ServiceNow-based solutions that improve governance, compliance, audit, and enterprise risk visibility. This role collaborates with account teams, practice leadership, alliance partners, and delivery teams to position Crowe as a trusted advisor and strategic ServiceNow partner. The Senior Manager is responsible for leading opportunity strategy, supporting proposal development, and guiding pursuits through close while contributing to the continued growth of Crowe's ServiceNow Risk practice.

What You'll Do

Revenue & Sales Leadership

• Own Risk Management sales targets, pipeline development, and revenue growth within assigned industries, accounts, or regions.
• Generate net-new pipeline through industry relationships, ecosystem partnerships, thought leadership, and proactive market engagement.
• Lead end-to-end sales cycles for complex ServiceNow IRM/GRC pursuits, from opportunity identification through contract execution.
• Develop and execute account strategies to expand Risk Management footprint within existing clients and penetrate new logos.
• Shape multi-year transformation roadmaps that align ServiceNow IRM capabilities to client business outcomes.
• Lead large, strategic proposal responses including solution positioning, pricing strategy, value articulation, and executive presentations.
• Position Crowe competitively against other ServiceNow partners by highlighting risk advisory expertise, differentiated delivery capabilities, and platform innovation.

Strategic Client Engagement

• Build and maintain C-level and senior executive relationships across risk, compliance, audit, technology, and security functions, including CROs, CIOs, CISOs, Risk Officers, Compliance Leaders, and Internal Audit executives.
• Position Crowe as a trusted advisor by aligning ServiceNow Risk Management solutions to enterprise transformation, regulatory, and operational resilience initiatives.
• Lead executive workshops, discovery sessions, and value engineering conversations.
• Articulate ROI, business case justification, and transformation value in measurable terms.
• Representing Crowe in industry events, ServiceNow ecosystem forums, and client roundtables to strengthen market presence and generate new opportunities.

Solution & Offering Leadership

• Partner with delivery and practice leaders to shape scalable, industry-aligned Risk Management offerings.
• Collaborate with solution architects and delivery leaders to shape scalable ServiceNow IRM/GRC solutions aligned with platform best practices, regulatory requirements, and Crowe delivery standards.
• Drive integration of Risk Management with adjacent ServiceNow modules such as ITSM, SecOps, CMDB, CSM, and HRSD where appropriate to expand client value and platform adoption.
• Collaborate with the ServiceNow alliance team to align co-selling motions, joint campaigns, and strategic opportunities.
• Develop strong relationships with ServiceNow field sales teams to identify co-sell opportunities and jointly pursue strategic accounts.

Go-To-Market & Practice Growth

• Contribute to Risk Management go-to-market strategy, messaging, and campaign development.
• Identify emerging market trends, regulatory developments, and ServiceNow platform innovations to refine positioning and offerings.
• Help shape and package Risk Management offerings, accelerators, and industry-specific solutions.
• Mentor Managers and Business Development professionals in sales strategy and deal execution.
• Support recruiting, talent development, and capability expansion aligned with revenue growth goals.

Deal Governance & Execution Oversight

• Lead deal reviews, pricing approvals, and risk assessments for large ServiceNow IRM/GRC engagements.
• Ensure smooth transition from sales to delivery through structured handoff and executive alignment.
• Maintain executive visibility into pipeline health, forecast accuracy, and revenue performance.
• Maintain accurate opportunity tracking, pipeline management, and revenue forecasting within CRM systems to support sales discipline and leadership reporting.

Qualifications

• 5+ years of experience in ServiceNow consulting, risk transformation, compliance transformation, or enterprise technology-enabled advisory.
• 10+ years of experience in business development, sales leadership, or account growth roles.
• Demonstrated success meeting or exceeding sales quotas and generating new business pipeline in enterprise or consulting environments.
• Demonstrated success leading and closing complex, multi-workstream ServiceNow IRM/GRC deals.
• Experience leading large enterprise pursuits involving multiple stakeholders, delivery teams, and solution components.
• Strong understanding of ServiceNow IRM/GRC capabilities including Policy and Compliance Management, Risk Management, Audit Management, Third-Party Risk Management, Business Continuity, and advanced risk reporting.
• Experience developing executive-level proposals, statements of work, and pricing models.
• Proven ability to engage and influence C-suite stakeholders.
• Strong understanding of governance, risk, compliance, and internal audit principles, including common regulatory and control frameworks.
• Experience operating within consulting or professional services environments.
• Experience collaborating with ServiceNow field sales teams and alliance partners to pursue joint opportunities.

Preferred Skills

• Bachelor's degree in Business, Information Systems, Accounting, Risk Management, Cybersecurity, or related field.
• Experience managing pipelines, forecasting, and opportunity tracking within CRM systems (e.g., Salesforce).
• ServiceNow certifications (CSA, CIS-Risk and Compliance, or higher).
• Certifications or familiarity with industry frameworks such as SOX, SOC, ISO, NIST, HIPAA, PCI, or related risk and compliance standards.
• Familiarity selling adjacent ServiceNow capabilities such as ITSM, ITOM, SecOps, Employee Workflows, or Customer Workflows.
• Experience leading strategic alliance relationships with ServiceNow or comparable SaaS platforms.
• Experience collaborating with ServiceNow account executives, solution consultants, and partner managers in joint sales pursuits.
• Experience selling ServiceNow solutions within regulated industries such as financial services, healthcare, or public sector.
• Demonstrated success managing multi-million-dollar pipeline and revenue targets.
• Experience representing organizations in industry events, client roundtables, or ServiceNow ecosystem forums.
• Executive presence and strong storytelling ability.
• Strategic thinker with strong commercial acumen.
• Ability to lead cross-functional teams in high-pressure pursuit environments.
• Skilled negotiator with experience structuring complex services deals.
• Results-oriented with strong accountability for revenue growth and client satisfaction.

We expect the candidate to uphold Crowe's values of Care, Trust, Courage, and Stewardship. These values define who we are. We expect all of our people to act ethically and with integrity at all times.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Crowe is not sponsoring for work authorization at this time.

Our Benefits:
Your exceptional people experience starts here. At Crowe, we know that great peopleare what makes a great firm. We care about our people and offer employees a comprehensive total rewards package. Learn more about what working at Crowe can mean for you!

How You Can Grow:
We will nurture your talent in an inclusive culture that values diversity. You will have the chance to meet on a consistent basis with your Career Coach that will guide you in your career goals and aspirations. Learn more about where talent can prosper!

More about Crowe:
Crowe (www.crowe.com) is one of the largest public accounting, consulting and technology firms in the United States. Crowe uses its deep industry expertise to provide audit services to public and private entities while also helping clients reach their goals with tax, advisory, risk and performance services. Crowe is recognized by many organizations as one of the country's best places to work. Crowe serves clients worldwide as an independent member of Crowe Global, one of the largest global accounting networks in the world. The network consists of more than 200 independent accounting and advisory services firms in more than 130 countries around the world.

Crowe LLP provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, genetics, national origin, disability or protected veteran status, or any other characteristic protected by federal, state or local laws.

Crowe LLP does not accept unsolicited candidates, referrals or resumes from any staffing agency, recruiting service, sourcing entity or any other third-party paid service at any time. Any referrals, resumes or candidates submitted to Crowe, or any employee or owner of Crowe without a pre-existing agreement signed by both parties covering the submission will be considered the property of Crowe, and free of charge.

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